Adtran
Help
The Adtran community holiday season is starting next week! The holiday period will span from December 21, 2024 to January 6, 2025. During this time, responses to feedback form submissions may be delayed. If you are encountering product issues, you can reach out to Adtran support at any time.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Anonymous
Not applicable
‎01-19-2017 03:29 PM

Recommended firmware version for Polycom SoundPoint 321 phones

Jump to solution

We are running Adtran ECS version 5.5.0.8248 with a handful of Polycom SoundPoint IP 321 phones. They have been freezing up on us at random times. We've been troubleshooting our PoE switches and network jacks. Things are looking OK. As our next step, I would like to try a firmware upgrade on this model phone. Any recommendations for a version? Thank you.

0 Kudos
Reply
1 Solution

Accepted Solutions
Anonymous
Not applicable
‎01-23-2017 04:13 PM

Re: Recommended firmware version for Polycom SoundPoint 321 phones

Jump to solution

Thomas, it appears the latest version on Polycom's site is 4.1.1, so that's what I'd suggest going with if you were to upgrade. Thanks

View solution in original post

Reply
2 Replies
Anonymous
Not applicable
‎01-23-2017 04:13 PM

Re: Recommended firmware version for Polycom SoundPoint 321 phones

Jump to solution

Thomas, it appears the latest version on Polycom's site is 4.1.1, so that's what I'd suggest going with if you were to upgrade. Thanks

Reply
Anonymous
Not applicable
‎02-02-2017 12:25 PM

Re: Recommended firmware version for Polycom SoundPoint 321 phones

Jump to solution

Thanks Jay. Uploaded and tested today. Looking good.

0 Kudos
Accept as Solution Reply