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gtb
New Contributor II

how to change the extensions on VVX400 programmable keys?

We would like to change the internal extension names on the programmable keys on the VVX 400 phone.  How is this done?

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3 Replies
jay
Valued Contributor
Valued Contributor

Re: how to change the extensions on VVX400 programmable keys?

Gene, what type of PBX are the phones registered to? Generally you would need to make such a change there. Thanks

Jay

gtb
New Contributor II

Re: how to change the extensions on VVX400 programmable keys?

I am sorry, it is a Netvanta 7060

jay
Valued Contributor
Valued Contributor

Re: how to change the extensions on VVX400 programmable keys?

Gene, if you're trying to change the name of a user in the 7060, follow these steps:

[video] - Changing the Name Assigned to a Phone Extension on the NetVanta 7100

If you're trying to change the name of a monitored line key that shows up as the person's name on the display of the phone, this guide explains Status Groups, which are usually where those names are contained:

Configuring Status Groups on the NetVanta 7000 Series

Thanks

Jay