This page is in Beta as we wait for AOE 20.02 to release (ETA October 31st). The linked information is still being filled in. The Upgrade Request Form is Live.
AOE 20.02 provides a new user Interface in Angular to replace the Adobe Flash version which will be unsupported in all major browsers on December 31st, 2020. The below links provide information around upgrading AOE yourself (Self-Service), AOE Upgrades included as part of the Network CARE Plan, and paid premium upgrades via ADTRAN Professional Services. If you are looking for the AOE Upgrade Request form, it is here.
Upgrade Information
- Please see the AOE 20.02 Upgrade Bulletin for information about end of life features/workflows that will not be supported in the new UI.
- Before upgrading, please read through the AOE 20.02 Release Notes (AOE 20.02 Release Notes will be available, and linked here, the day 20.02 releases) to note any errata with the new UI. The old UI will be available to be launched on demand in version 20.02 if needed.
- AOE 20.02 uses the same procedure as all other upgrades. To get your AOE server on version 20.02, you must upgrade through each version between your current version and 20.02. This is done by running the specific updater for each release upgrade. The below example shows an upgrade from AOE 16.01 to AOE 20.02.
AOE 16.01 -> 16.02 -> 16.03 -> 17.01 -> 17.02 -> 18.01 -> 18.02 -> 18.03 -> 19.01 -> 19.02 -> 20.01 -> 20.02
Each "->" above represents a specific updater (for example, the AOE 16.01 to 16.02 updater)
- The upgrade can be completed easily with SSH access to the AOE server and a small bit of Linux familiarity. Self-Service Upgrade Options are covered below.
Updater Files
Before clicking these links, please log in to www.adtran.com . If you do not have an account, create one (instant access) and then you can click the download links to pull the software updaters down.
Below you will find the individual links to the version specific updater files. You will need the updater for each version in between your current AOE version and 20.02. For example, if your AOE Server is currently on AOE 19.02, you will need the 19.02 to 20.01 Updater, and the 20.01 to 20.02 Updater. You only need the 16.03 systemd updater if you are migrating your server from CentOS 5.X
Upgrade instructions are found below in the Self-Service section.
Upgrade Options
Below are the different options for upgrading your AOE server up to the current AOE 20.02 release. If you are unsure what to do, start by filling out our Upgrade Request Form and we will contact you with all options.
Self-Service
Before upgrading, it is important to understand whether your server is on a supported version of CentOS/RedHat. If your AOE server is not on a supported version, a server migration will be required. This process requires turning up a new CentOS server on a supported version, installing AOE, and then loading a backup from your current AOE server. See this article showing how to find the current version of CentOS/Redhat you are on.
- If your server is on CentOS/RHEL 5.X, your server must be migrated to a newer version of CentOS/RHEL (Version 7.X recommended). ***
- If your server is on CentOS/RHEL 6.X, it is recommended for you to migrate your AOE server to version 7.X, but not required. CentOS 6.X support ends November 31st, 2020 and future versions of AOE will likely require a migration to version 7.X.
- If your server is on CentOS/RHEL 7.X, you can continue without need for a migration.
Note: AOE does not support CentOS/RHEL 8.X and cannot be installed on that OS version.
Before upgrading or migrating AOE, it is recommended to read through the Simple Upgrade Guide to familiarize yourself with the steps. When ready to perform the upgrade, follow along in the guide as you perform the upgrade. You can grab the Updater Files in the above section.
If a server migration is required or desired, please see the Simple AOE Migration and Upgrade Guide.
*** If you are migrating from CentOS 5.X, you must upgrade your current server to 16.02, then upgrade to 16.03 using the Systemd updater, then deploy a new server on CentOS 7.X with AOE 16.03. Migrate your data over to the new server, and then upgrade up to 20.02. ADTRAN ProServices can quote a service to complete this for you if you fill out the Upgrade Request Form.
If you have an Enhanced or Total Network Care Plan, we have an upgrade walk-through video (Link coming soon!). If you are interested in Purchasing a Enhanced or Total Network CARE Plan, fill out the Upgrade Request Form and our team will provide you with all information needed.
ADTRAN Performed Upgrades: AOE Upgrades Included in Enhanced/Total Network CARE Plans or ProServices Upgrades
If you have an Enhanced or Total Network CARE Plan (you can check your account for an associated Plan here), you are potentially eligible to have ADTRAN Support upgrade your AOE server as part of the plan. Please fill out the Upgrade Request Form if you would like to explore having your AOE Server Upgrade performed via ADTRAN as part of the Network Care Program. You can also fill out the form if you would like more information about the Network Care plans or ProServices Professional Upgrades, or if you have anymore questions around the AOE 20.02 Upgrade.
Filling out the request form will automatically open a ticket with our ADTRAN Support team who will contact you via email with all options for your AOE Upgrade.
