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- AOE Information: New GUI, Upgrade Information, and Additional Resources
AOE Information: New GUI, Upgrade Information, and Additional Resources
AOE Information: New GUI, Upgrade Information, and Additional Resources
Beginning with AOE 20.02, the new AOE GUI provides a user interface created in Angular to replace the Adobe Flash version (Flash support ended on December 31st, 2020). The information provided in the article below includes information related to the following AOE upgrade options and additional AOE resources:
- Upgrading AOE yourself (Self-Service)
- AOE Upgrades included as part of the Network CARE plan
- Paid premium upgrades via ADTRAN Professional Services
If you are looking for the AOE Upgrade Request form, it is here.
Have Feedback on the new AOE 20.02 Angular GUI? Tell us here.
This article includes the following sections:
- Make sure you clear your browser cache before accessing AOE after you upgrade. Otherwise, you may still get prompted to utilize flash (due to the cache for the /aoe page which is still in use if you manually launch it).
- Please view the AOE 20.02 Upgrade Bulletin for information about end of life features/workflows that will not be supported in the new UI introduced in AOE 20.02.
- Before upgrading, please read through the AOE release notes associated with the release to which you are upgrading. AOE 20.02 release notes are available here: AOE 20.02 Release Notes and include any errata of note with the new UI. The old UI will be available to be launched on demand in version 20.02 if needed. Release notes for each AOE version are posted here once they are complete.
- It is important that you check your AOE server's resources before upgrading as certain upgrades may not complete without proper resources. Your server needs:
- A quad core processor
- 100GB of space mounting on /opt/ or the installation path for AOE
- Memory:
- 8 GB of RAM with 8GB of Swap
- 16GB of RAM with 16GB of Swap (recommended)
- Each AOE upgrade uses the same procedure as all other upgrades. To get your AOE server to the latest AOE version, you must upgrade through each version between your current version and the latest. This is done by running the specific updater for each release upgrade. The below example shows an upgrade from AOE 16.01 to AOE 20.02.
AOE 16.01 -> 16.02 -> 16.03 -> 17.01 -> 17.02 -> 18.01 -> 18.02 -> 18.03 -> 19.01 -> 19.02 -> 20.01 -> 20.02
Each "->" above represents a specific updater (for example, the AOE 16.01 to 16.02 updater)
- The upgrade can be completed easily with SSH access to the AOE server and a small bit of Linux familiarity. Self-Service Upgrade Options are covered below.
- System Note - The Upgrader and Installer will attempt to install Python 3.6 if there is Internet Access. Both scripts will show error messages such as the following if this installation fails:
- (ERROR: setup-ius.sh download failed. Please check the Internet connectivity, Error encountered when installing Python 3.6, Error encountered when installing Python 3.6. Please run the mns-install-python36.sh script at /opt/dorado/owareapps/scripts/ to install the Python script.
This message is informational only and will not have any negative impact in using AOE.
Before clicking these links, please log in to www.adtran.com . If you do not have an account, create one (instant access) and then you can click the download links to pull the software updaters down.
Below you will find the individual links to the version specific updater files. You will need the updater for each version in between your current AOE version and the 20.02 version, or between 20.02 and the latest release. For example, if your AOE server is currently on AOE 19.02, you will need the 19.02 to 20.01 Updater, and the 20.01 to 20.02 Updater. You only need the 16.03 system updater if you are migrating your server from CentOS 5.X.
- NOTE: Make sure you clear your browser cache before accessing AOE after you upgrade. Otherwise, you may still get prompted to utilize flash (due to the cache for the /aoe page which is still in use if you manually launch it).
NOTE: Software notifications are available for each new AOE software release here. Select the Subscribe button at the top right of the software notifications page to be automatically notified when new AOE releases are available.
AOE upgrade instructions are found below in the Self-Service section.
Below are the different options for upgrading your AOE server up to the AOE 20.02 release and beyond. If you are unsure what to do, start by filling out our Upgrade Request Form and we will contact you with all options.
Before upgrading, it is important to understand whether your server is on a supported version of CentOS/RedHat. If your AOE server is not on a supported version, a server migration will be required. This process requires turning up a new CentOS server on a supported version, installing AOE, and then loading a backup from your current AOE server. See this article showing how to find the current version of CentOS/Redhat you are using.
- If your server is on CentOS/RHEL 5.X, your server must be migrated to a newer version of CentOS/RHEL (Version 7.X recommended). ***
- If your server is on CentOS/RHEL 6.X, it is recommended for you to migrate your AOE server to version 7.X, but not required. CentOS 6.X support ends November 31st, 2020 and future versions of AOE will likely require a migration to version 7.X.
- If your server is on CentOS/RHEL 7.X, you can continue without need for a migration.
NOTE: AOE does not support CentOS/RHEL 8.x and cannot be installed on that OS version.
Before upgrading or migrating AOE, it is recommended to read through the Simple Upgrade Guide to familiarize yourself with the steps. When ready to perform the upgrade, follow along in the guide as you perform the upgrade. You can grab the Updater Files in the above section.
If a server migration is required or desired, please see the Simple AOE Migration and Upgrade Guide.
*** If you are migrating from CentOS 5.X, you must upgrade your current server to 16.02, then upgrade to 16.03 using the System updater, then deploy a new server on CentOS 7.X with AOE 16.03. Migrate your data over to the new server, and then upgrade up to 20.02. ADTRAN ProServices can quote a service to complete this for you if you fill out the Upgrade Request Form.
- Make sure you clear your browser cache before accessing AOE after you upgrade. Otherwise, you may still get prompted to utilize flash (due to the cache for the /aoe page which is still in use if you manually launch it).
If you have an Enhanced or Total Network Care Plan, we have an upgrade walk-through video (If you do not have an Enhanced or Total Network Care plan you can purchase this training video). If you are interested in Purchasing a Enhanced or Total Network CARE Plan, fill out the Upgrade Request Form and our team will provide you with all information needed.
ADTRAN-Performed Upgrades: AOE Upgrades Included in Enhanced/Total Network CARE Plans or ProServices Upgrades
If you have an Enhanced or Total Network CARE Plan (you can check your account for an associated plan here), you are potentially eligible to have ADTRAN Support upgrade your AOE server as part of the plan. Please fill out the Upgrade Request Form if you would like to explore having your AOE Server Upgrade performed via ADTRAN as part of the Network Care Program. You can also fill out the form if you would like more information about the Network Care plans or ProServices Professional Upgrades, or if you have additional questions around the AOE upgrades.
Filling out the request form will automatically open a ticket with our ADTRAN Support team who will contact you via email with all options for your AOE upgrade.
The following are additional AOE resources provided in ADTRAN’s support community.
Documentation
AOE product documentation is available in the support community here. Be sure to select the Subscribe button in the top right of this section to be automatically notified when new documentation is available.
Videos
A series of AOE videos are available in the AOE Video Library that not only outline the differences between the old and new workflows with the introduction of the new AOE GUI, but also provide information regarding common tasks and AOE features. Be sure to select the Subscribe button in the top right of this section to be automatically notified when new videos are available.
Software Notifications
With each AOE release, software notifications announcing the release and providing links to the new software are made available in the AOE Software space of the support community. Be sure to select the Subscribe button in the top right of this section to be automatically notified when new AOE software is available.
If we are missing any AOE information that you would like to have available, please let us know on our Feedback Form.
