Issue with inbound calls - Get a busy tone

[rdommara]

These are my trunk settings and I'm Split into 4 trunks for internal usage.

I'm able to make outbound calls with no issues, however I get Busy tone when I call the DIDs.

Also I see a ALARM on the Network module 2.

Carrier:   Time Warner Cable (TWC)

Protocol Type:            ISDN User

Central Office Type:      NI-2

Framing Format:           ESF

Line Code:                B8ZS

Line Build Out:           1.0 dB

Digits from the CO:       4

I have 2 network modules on my ATLAS and the other module which hosts a trunk from different carrier works flawlessly.

I'm a newbie to Adtran gear and followed the manual to configure this.

Could you please help me with this at the earliest.Thanks in advance!!

[Anonymous]

I see you opened up a support ticket with us. We will work with you on that support ticket, and would appreciate you posting the resolution once it is achieved.

Thank you,

Patrick

[Anonymous]

From the ticket, it appears the alarm condition on the Network 2 module was a wiring issue, and the BUSY was resolved my modifying the IN#ACCEPT lists under the DIAL PLAN in the USER TERM.