6040 is not updating firmware after upgrade to 4.2.1

[Bardous]

I have RMAd the AP once already however I appear to  have a second AP that is doing the same thing. It does not actually upgrade the AP and remains stuck on the same firmware as when it arrived.

[briangonyer]

So when the AP reboots and you look at the cli option 4 " Show Version Information" it is the same as the shipping firmware, and you have the latest firmware applied in the template for that model?