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BSAP 3040 keeps rebooting. Best way to troubleshoot?

BSAP 3040 keeps rebooting. Best way to troubleshoot? It has the latest firmware 3.0.1. Thanks.

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Contributor III
Contributor III

Re: BSAP 3040 keeps rebooting. Best way to troubleshoot?

Andrew,

I would definitely recommend opening a ticket so our Support team can help troubleshoot the issue. You can open a case using any of the steps at www.adtran.com/openacase​ and we should be able to help.

Thanks,

Evan

ADTRAN Product Support Engineer