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bcrinehart
New Contributor
‎03-20-2023 07:09 PM

RCVD Two 6040 APS, Won't Load from Express Cloud

We received two 6040 APs. We have an Express Cloud account. We added a domain for one AP. We put the other in an existing domain. Both appear in the AP list. For the existing domain, we configured the new 6040 using the same AP Template as an existing (but older) Bluesocket AP. The 6040 appears in the AP list but the status is Down. The AP received a DHCP IP address from the local network router. 

Why isn't the AP communicating with Express Cloud?

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briangonyer
Contributor
Contributor
‎04-26-2023 04:11 PM

Re: RCVD Two 6040 APS, Won't Load from Express Cloud

Check and see that the 6040 actually saved the configuration.

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