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Register and Get Started

Register and Get Started

Why register?

As a member, you will have full access to the community. Community members can post community messages, reply to other members' posts, connect with other community members, subscribe, sign-up for e-mail notifications, rate content, and gain badges for their activity within the community. 

Can I still search for answers even if I don't register?

Yes, you can still browse, search, and read any information that has been made publicly available. However, private information is only accessible to authenticated community members with the proper rights.

Who has proper rights?

Community members are automatically assigned roles based on their company name and associate email domain at registration.  If your company has purchased the items covered by a section of the community, you should have permission to access it.  If you think something is missing, let us know via Feedback.

Am I going to have another password to remember?

No. If you have an account, then you automatically have access to ADTRAN's Support Community. You will need to provide us with a community username, but it is used only to identify you to other community members.  Just click My ADTRAN to log in via

How do I register?

If you already have an account, then you already have access to ADTRAN's Support Community. If you do not have an account, please go to to register for an account.  On your first visit, you will be asked to create a username for the community.

Help! I can't log on.

Whether it is a forgotten password or a locked account, go to for login assistance.  Click "Forgot Password" to receive a reset email.

Version history
Last update:
‎04-29-2020 01:24 PM
Updated by: