cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
New Contributor

netvanta 160 stuck in recovery mode

Jump to solution


we have a brand new netvanta 160 and it is stuck in recovery mode. anyone know how to get it out and back into operational mode? thanks for your time.

Tags (3)
0 Kudos
Reply
1 Solution

Accepted Solutions
Highlighted
New Contributor II

Re: netvanta 160 stuck in recovery mode

Jump to solution
0 Kudos
Reply
27 Replies
Highlighted
New Contributor III

Re: netvanta 160 stuck in recovery mode

Jump to solution

I am having the same issue with our new 160 as well.  What are you using as a controller?

-Brad

0 Kudos
Reply
Highlighted
New Contributor

Re: netvanta 160 stuck in recovery mode

Jump to solution

We are using a 1234 poe

Brandon Holtz

T.C.I.

0 Kudos
Reply
Highlighted
New Contributor

Re: netvanta 160 stuck in recovery mode

Jump to solution

Ive tried consoling into the ap and factory resetting it there and there are no settings I saw to take it out of recovery mode

Brandon Holtz

T.C.I.

0 Kudos
Reply
Highlighted
New Contributor III

Re: netvanta 160 stuck in recovery mode

Jump to solution

I have a ticket open with support.  They are saying that it needs a firmware update to get out of recovery mode.  There is no firmware on the website for these units, so as soon as I hear back on how to proceed, I will let you know.

-Brad

0 Kudos
Reply
Highlighted
New Contributor II

Re: netvanta 160 stuck in recovery mode

Jump to solution

The instruction sheet included with the NV160's about RESET is wrong. Do NOT do this; according to ADTRAN it wipes out the firmware.

The AP's will then need firmware to be reloaded using TFTP.

As for the console port-- I believe the cable will be a "proprietary" cable since nothing else works thus far.

Matt

0 Kudos
Reply
Highlighted
New Contributor III

Re: netvanta 160 stuck in recovery mode

Jump to solution

Where do you get the firmware?

-Brad

0 Kudos
Reply
Highlighted
New Contributor II

Re: netvanta 160 stuck in recovery mode

Jump to solution

Brad, I opened a case with support and ADTRAN placed it in a server that I downloaded temporarily to the 1534P switch flash we were using and transferred to AP from there.  Note: the AP's (NV160's) assign the IP address to them that reside only in  VLAN1.

Matt

0 Kudos
Reply
Highlighted
New Contributor

Re: netvanta 160 stuck in recovery mode

Jump to solution

Thats ridiculous. What a pain. They could at least have the firmware on the site 

Brandon Holtz

T.C.I.bchesler <adtran@sgaur.hosted.jivesoftware.com> wrote:bchesler created the discussion

"netvanta 160 stuck in recovery mode"

To view the discussion, visit: https://supportforums.adtran.com/message/5150#5150

0 Kudos
Reply
Highlighted
New Contributor III

Re: netvanta 160 stuck in recovery mode

Jump to solution

You don't still happen to have the file do you?  I put in my ticket last night and am still waiting for a response.

-Brad

0 Kudos
Reply