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bremmer
New Contributor III

Netvanta 1638 EOL question

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I am looking for EOL information on the Netvanta 1638/1638P. Our switches are actually registered through another company so my Adtran account doesn't show them.

I was hoping I could find the information here instead of opening a ticket with our support provider.

Thanks,

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jayh
Honored Contributor
Honored Contributor

Re: Netvanta 1638 EOL question

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It's a current production product. You won't see EOL information until a decision has been made to discontinue production. Typically it will appear about six months or so before you can no longer order the item, with support being available for several years after end of production. The EOL notice will give the reason such as a component part being discontinued, lack of demand, replaced by newer model, etc.

Here's a sample of an EOL notice for a different product to give you an idea of the format and typical timelines.

https://supportforums.adtran.com/docs/DOC-8778

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jayh
Honored Contributor
Honored Contributor

Re: Netvanta 1638 EOL question

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It's a current production product. You won't see EOL information until a decision has been made to discontinue production. Typically it will appear about six months or so before you can no longer order the item, with support being available for several years after end of production. The EOL notice will give the reason such as a component part being discontinued, lack of demand, replaced by newer model, etc.

Here's a sample of an EOL notice for a different product to give you an idea of the format and typical timelines.

https://supportforums.adtran.com/docs/DOC-8778

bremmer
New Contributor III

Re: Netvanta 1638 EOL question

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Thanks jayh...