cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jmurry65
New Contributor

Firmware update

Well it seems I have 10 Netvanta 3148 w/efp and I can't use them because I get a server 503 error every time I try to change IPs on the device. I've been told that there is a firmware upgrade but I can't get to it. Seems their new website doesn't think I need it, yet their tech support guy says I do. So I have $19,000 of these devices I can't use. Anyone else had this problem? How did you get it fixed? I've been going back and forth for about two weeks now and still no solution. 

0 Kudos
4 Replies
BISCO
New Contributor

Re: Firmware update

Jmurry65 did you ever find or get the correct software for your NV3148 w/EFP?  I'm looking for the same software upgrade.

jmurry65
New Contributor

Re: Firmware update

Yes I finally got permission to download the latest firmware. But it made no difference in my problem. Still cannot update IPs in the GUI interface. 

jroad
Contributor
Contributor

Re: Firmware update

We have discovered a few 404 and 503 errors in the current firmware and this should be resolved in the next release.
We apolagize for the issue!

jmurry65
New Contributor

Re: Firmware update

Is there any timeline for this release? I still have 10 of these units needing this fix.