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pbx-tech-guy
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Stuck! NetVanta 3140 SBC -No SIP in or Out. Carrier says getting no SIP response

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I have a trace from the carrier that says Adtran isn't responding. I can see my PBX is sending an Invite and also that goes nowhere. Adtran is licensed. I am a total noob on Adtrans.

SIP requires NO authentication... just source and destination IPs

Any help would be greatly appreciated!

My config:

!

!

! ADTRAN, Inc. OS version R13.2.3

! Boot ROM version R13.2.3

! Platform: NetVanta 3140, part number 1700340F1

! Serial number xxxxxxxxx

!

!

hostname "NV3140"

enable password encrypted xxxxxxxxxx

!

!

clock timezone -5

clock no-auto-correct-DST

!

ip subnet-zero

ip classless

ip routing

ipv6 unicast-routing

!

!

!

!

no auto-config

auto-config authname adtran encrypted password xxxxxxxxx

!

event-history on

no logging forwarding

no logging email

!

service password-encryption

!

portal-list "xxxxx" http-admin ssh

!

username "xxxxxxxx" password encrypted "xxxxxxx"

!

banner motd #

                ****** Important Banner Message ******

Enable and Telnet passwords are configured to "password".

SSH, HTTP, and HTTPS default username is "admin" and password is "password".

Please change them immediately.

The gigabit-ethernet 0/1 interface is enabled with an address of 10.10.10.1

Telnet, SSH, HTTP, and HTTPS access are also enabled.

To remove this message, while in configuration mode type "no banner motd".

                  ****** Important Banner Message ******

#

!

!

ip firewall

no ip firewall alg msn

no ip firewall alg mszone

no ip firewall alg h323

!

!

!

!

!

!

!

!

!

no dot11ap access-point-control

!

packet-capture 1CAPTURE standard

  shutdown

!

!

!

!

!

!

!

ip dhcp pool "Private"

  network 10.10.10.0 255.255.255.0

  default-router 10.10.10.1

!

!

!

!

!

!

!

!

ip flow top-talkers

!

interface gigabit-eth 0/1

  description LAN

  ip address  10.0.0.48  255.255.255.0

  ip access-policy Private

  media-gateway ip primary

  no shutdown

!

!

interface gigabit-eth 0/2

  description WAN

  ip address  XXX.XXX.58.154  255.255.255.248

  ip mtu 1500

  ip access-policy Public

  media-gateway ip primary

  no shutdown

!

!

interface gigabit-eth 0/3

  no ip address

  shutdown

!

!

!

!

!

!

!

ip access-list standard wizard-ics

  remark Internet Connection Sharing

  permit any

!

!

ip access-list extended self

  remark Traffic to NetVanta

  permit ip any  any     log

!

ip access-list extended sip-access

  permit udp 64.27.210.0 0.0.0.31  XXX.XXX.58.152 0.0.0.7     log

  permit udp 64.27.210.0 0.0.0.31 eq 5060 XXX.XXX.58.152 0.0.0.7     log

!

ip access-list extended wizard-pfwd-1

  remark Port Forward 1

  permit udp any  host XXX.XXX.58.154 eq 5060    log

!

!

!

!

ip policy-class Private

  allow list self self

  nat source list wizard-ics interface gigabit-ethernet 0/2 overload

!

ip policy-class Public

  allow list sip-access self

!

!

!

ip route 0.0.0.0 0.0.0.0 XXX.XXX.58.158

ip route 10.0.0.0 255.255.255.0 XXX.XXX.58.154

!

no tftp server

no tftp server overwrite

http server 33321

no http secure-server

no snmp agent

no ip ftp server

no ip scp server

no ip sntp server

!

!

!

!

!

!

!

!

sip udp 5060

sip tcp 5060

!

!

!

voice feature-mode network

voice transfer-mode local

voice forward-mode local

!

!

!

!

!

!

!

!

!

!

!

!

!

voice trunk T01 type sip

  description "Trunk2TELNET"

  sip-server primary 64.27.210.16

!

voice trunk T02 type sip

  description "PBXTrunk"

  sip-server primary 10.0.0.48

  grammar from host local

  transfer-mode network

!

!

voice grouped-trunk PSTN

  trunk T01

  accept NXX-NXX-XXXX cost 0

  accept 1-NXX-NXX-XXXX cost 0

  accept $ cost 0

!

!

voice grouped-trunk PBX

  trunk T02

  accept 2932260 cost 0

  accept 2931735 cost 0

  accept 2935808 cost 0

  accept 2185479 cost 0

  accept 218548X cost 0

  accept 218549X cost 0

  accept NXXX cost 0

  accept $ cost 0

!

!

!

!

!

!

!

!

!

!

!

!

!

!

!

!

!

!

!

!

!

!

!

!

!

ip rtp media-anchoring

!

!

line con 0

  login

!

line telnet 0 4

  login

  password encrypted xxxxxxxxxxxx

  shutdown

line ssh 0 4

  login local-userlist

  no shutdown

!

!

ntp source gigabit-ethernet 0/2

ntp update-rtc

ntp server north-america.pool.ntp.org

!

!

!

end

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1 Solution

Accepted Solutions
Anonymous
Not applicable

Re: Stuck! NetVanta 3140 SBC -No SIP in or Out. Carrier says getting no SIP response

Jump to solution

Hi there,

I believe your SIP stack is still disabled on the 3140, so the Netvanta is functioning in data mode. Go to config mode, then type "sip" to enable it. Exit the config mode with "exit" then type "debug sip stack messages". This should allow you to see the SIP messages being processed by the stack, such as those sent by the PBX or your phone service provider. To stop debugging type "un all" and hit enter at any time during the CLI session.

Hope this helps,

Yan.

View solution in original post

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2 Replies
Anonymous
Not applicable

Re: Stuck! NetVanta 3140 SBC -No SIP in or Out. Carrier says getting no SIP response

Jump to solution

Hi there,

I believe your SIP stack is still disabled on the 3140, so the Netvanta is functioning in data mode. Go to config mode, then type "sip" to enable it. Exit the config mode with "exit" then type "debug sip stack messages". This should allow you to see the SIP messages being processed by the stack, such as those sent by the PBX or your phone service provider. To stop debugging type "un all" and hit enter at any time during the CLI session.

Hope this helps,

Yan.

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Re: Stuck! NetVanta 3140 SBC -No SIP in or Out. Carrier says getting no SIP response

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This was indeed part of the problem. Found that out late yesterday. But there was 1 more error in the config and there was also a carrier issue related to the inbound calls that finally got resolved today.... helps when the the carrier gives you the correct phone numbers!

Appreciate the response!!!