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srk2016
New Contributor
‎10-31-2016 01:48 PM

Event History is not sending report to a gmail or outlook acct. Tried using ports 465,587, and 25 having no luck to get it to work properly.

Event History is not sending report to a gmail or outlook acct. Tried using ports 465, 587,and 25 .

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jayh
Honored Contributor
Honored Contributor
‎11-01-2016 11:58 AM

Re: Event History is not sending report to a gmail or outlook acct. Tried using ports 465,587, and 25 having no luck to get it to work properly.

Many large email providers employ fairly strict anti-spam measures. Make sure that the outside IP address of your device from which the mail originates has matching forward and reverse DNS entries. Alternatively, if you have a local mail server on your network, configure your units to send email through it as an SMTP smart relay. This might be the best long-term solution.

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