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New Contributor

Bridge Extension on AOS 7100

Hello,

How do I setup a bridge extension and button on the secretary phone so he/she can answer and place calls as the executive phone?

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Valued Contributor II
Valued Contributor II

Re: Bridge Extension on AOS 7100

The NetVanta 7100 currently doesn’t support Bridge/Shared Extension Currently right now but is looking to add it as a feature in upcoming release but has not been set yet. Sorry for any inconvenience.

Here are other solutions for your need:

(1) Create an Executive Ring Group

What this does is you put the executive and receptionist in the ring group, when someone calls the executive, both phones ring but if no one answers, the call coverage goes to the executive. You can also create a caller ID Prefix so the receptionist knows the call is for the boss and not for the receptionist extension

(2) Use Pickup Extension

When the Executive Extension rings, the receptionist can pick it up by dialing *52. So if executive extension is 5001, then the receptionist would dial *525001. That number could be programmed as a speed dial on her phone.

Hope that helps. Let me know if you have any questions.

-Mark

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New Contributor

Re: Bridge Extension on AOS 7100

Hello Mark, has there been any progress on the bridged line appearance ? 

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Valued Contributor II
Valued Contributor II

Re: Bridge Extension on AOS 7100

John,

Unfortunately, I am not aware of anything new on this feature. Sorry for not a better update.

-Mark

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