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3l3mn8r
Contributor
Contributor

GUI Phone Manager no caller-id Name


There are no names listed in Directories when using the Phone Manager GUI.  It shows name and number on the 712 phones but only the number in the Phone Manager.  Anyone ever run into this issue?

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4 Replies
jay
Valued Contributor
Valued Contributor

Re: GUI Phone Manager no caller-id Name

What version of AOS are you running on your 7100?

Just to confirm, you are referring to the "User Directory" tab under "Directories" in the personal phone manager?

3l3mn8r
Contributor
Contributor

Re: GUI Phone Manager no caller-id Name

A403 Firmware.  Directories>Caller-ID list

I have uploaded A412 to Primary Firmware and 1316 to Phone Firmware, just need after hours reboot..

jay
Valued Contributor
Valued Contributor

Re: GUI Phone Manager no caller-id Name

I do not experience that same behavior in my 7100 running A4.12. Please let me know if the upgrade does not resolve the issue.

Anonymous
Not applicable

Re: GUI Phone Manager no caller-id Name

I went ahead and flagged this post as “Assumed Answered.”  If any of the responses on this thread assisted you, please mark them as either Correct or Helpful answers with the applicable buttons.  This will make them visible and help other members of the community find solutions more easily.  If you still need assistance, I would be more than happy to continue working with you on this - just let me know in a reply.

Thanks,
Matt