cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
New Contributor III

Long Dial Times

We have an issue with our NetVanta 7100 using IP706s where when dialing outbound it takes about 5-10 seconds for the call to connect and start ringing.  I've looked for options on changing this delay but haven't had any luck.  Does any know how to resolve this?

0 Kudos
Reply
2 Replies
Highlighted
Honored Contributor
Honored Contributor

Re: Long Dial Times

This sounds like a dialplan issue where there's a timeout waiting for more digits. If the user dials a # after the number does the call complete immediately? 

North American numbering? Are they dialing 7 digits, 10 diguts, or 1 + 10 digits?

0 Kudos
Reply
Highlighted
New Contributor III

Re: Long Dial Times

I did compare the dial plan to a working site and didn't see any differences.

Hitting # they report it is slightly faster.  North American numbering and dialing 10 digits.

0 Kudos
Reply