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New Contributor

Netvanta 7100 will receive calls but not make any. Help.

We have a 7100 PBX.  We can recv calls. We can initiate calls but when it breaks dial tone will only start the timer and nothing. Any thoughts?

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Valued Contributor II
Valued Contributor II

Re: Netvanta 7100 will receive calls but not make any. Help.

Randy,

Are you able to access the CLI of the 7100?

If so enter the following debug commands and put the output in a text document and attach it to your reply.

debug voice verbose

debug sip stack messages

debug sip cldu

Enter debug commands and then try and place an outbound call.

-Mark