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New Contributor

Re: Problems with Inbound SIP trunk from a MetaSwitch

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Any ideas as to now why our system (james and I work together) is also after a few (7-10 minutes) not allowing incoming callers to hear us anymore?

It's not dropping the call, just all the sudden callers can't hear us (although we can hear them).  Kind of like kids at home when we hear them but they seem to stop listening. . .  

James is on the road today, so I'm helping troubleshoot and our president/owner just asked me to start monitoring it and get it resolved asap..

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Valued Contributor
Valued Contributor

Re: Problems with Inbound SIP trunk from a MetaSwitch

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Christopher, sudden audio loss like you're describing is going to require some more detailed troubleshooting than we can do via a forums ticket. I would suggest opening up a phone support ticket. Thanks

Jay