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pioneer1101
New Contributor
‎04-02-2015 11:08 AM

Voicemail greetings did not restore from backup

I lost a 7060 router during a firmware upgrade, and have restored everything except voicemail greetings. The files are there, but the greetings do not play and voicemail asks users to record new ones when they log in.

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Anonymous
Not applicable
‎05-11-2015 10:22 AM

Re: Voicemail greetings did not restore from backup

Mary, assuming this is still an issue, please reply with "debug voice mail" when attempting to dial into someone's voicemail. If it is not still an issue, please share the resolution if you don't mind. Thanks

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pioneer1101
New Contributor
‎05-27-2015 04:35 PM

Re: Voicemail greetings did not restore from backup

Hi Jay,

We just had folks re-create the greetings to get them fixed in a timely manner.

Thanks,

Mary ann

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