I am using a NV6410 with OS version R13.4.0.E with Skype For Business 2015. I can use match dnis with substitute for regular numbers IE
match dnis "555-555-1300" substitute "555-555-0100"
However, I am trying to include an extension with the substitute number and not seeing how that is done or if it can be done. It would look something like this:
match dnis "555-555-1300" substitute "555-555-0100;ext=1234"
Thank you in advance.
Here is a link to the DNIS ANI substitution for your product:Enhanced ANI and DNIS Substitution in AOS Voice Products if that does not answer your question please provide a call flow diagram showing what you are trying to do, it maybe possible to get the needed results using some other configurations.
There isn't a way to automatically send an extension. If the extension maps to a dialable DID, you can substitute the entire DID.
Some PBXs and autodialers have the ability to dial a number, pause for an autoattendant, and then outpulse DTMF to ring an extension. Is this the functionality you're looking for?