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isc-pm
New Contributor

how to remove a member from the Shared Line Account in an Adtran 7100

I am trying to remove a member from a shared line account and there aren't options to add or delete members.

This specific member is not in any other groups, i.e., ring, operator, etc.

How do I remover that member?

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4 Replies
markfreeman
Valued Contributor II
Valued Contributor II

Re: how to remove a member from the Shared Line Account in an Adtran 7100

It is done via the IP Phone configs menu, select the MAC address of the user’s phone, and then you will see a line button with the shared line account. Just delete it. Save changes, and reboot phone.

-Mark

isc-pm
New Contributor

Re: how to remove a member from the Shared Line Account in an Adtran 7100

I do  not want to delete the shared lines on their phone. There are other phones on this system that have the shared lines but are not members in the shared line accounts. I want to delete them as a member.

markfreeman
Valued Contributor II
Valued Contributor II

Re: how to remove a member from the Shared Line Account in an Adtran 7100

Shared lines are assigned to phones. When you assign it as a line in a phone config, it becomes a member, If you have 5 members, then all 5 of their phone configs have the shared line in their phone configs.

For more info please read this:

https://supportforums.adtran.com/docs/DOC-3464

-Mark

isc-pm
New Contributor

Re: how to remove a member from the Shared Line Account in an Adtran 7100

Thank you for your help.