Adtran UC and Cisco Phones

[jclark187]

I set up some test DID's on some User's phone via the UC Server. When I went to remove the DID's from the phone inside the server the DID's remove just find. The only problem I have is that the DID still shows on the Cisco phones as another line Button and haves a X beside it. It is not able to be use. My question is how do i get the line to remove all together?

[Anonymous]

You can factory default the phone, and that will force it to redownload the config file.

-Mark

[Anonymous]

Joshua,

I went ahead and flagged this post as "Assumed Answered". If any of the responses on this thread assisted you, please mark them as Correct or Helpful as the case may be with the applicable buttons. This will make them visible and help other members of the community find solutions more easily. If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

Thanks,

Jay