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New Contributor II

All users in our Unified Communications system disappeared from the User Summary Pane of the UC Client. How do I get them back? It won't let me recreate the users.

I had problem with my UC License Key.  After I requested and got new key, all the users in the User Summary Page, with the exception of "Admin" disappeared.  The Authentications are still there but the users disappeared.  Anyone know how I can get them back?

I tried deleting the authentications so that I can try recreating the Users from scratch, but I get the following error: "The object is still in use by other parts of the system.  You will need to make adjustments to other objects before trying to perform this operation again."

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Contributor III
Contributor III

Re: All users in our Unified Communications system disappeared from the User Summary Pane of the UC Client. How do I get them back? It won't let me recreate the users.

Have you tried restarting all the services using the restart services shortcut?

John W

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New Contributor II

Re: All users in our Unified Communications system disappeared from the User Summary Pane of the UC Client. How do I get them back? It won't let me recreate the users.

Yes, I did and it solved the problem.

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