cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jwiv
New Contributor II

Does anyone know of a way to limit the number of calls to a ring group in ECS?

I have a ring group with 5 phones ringing in an out building but need to limit the ring group to only two calls at a time?  The space is a large out building that has 5 phones in it but only two employees work in the space at any one time. I need the third call to follow the overflow behavior.

Labels (1)
0 Kudos
2 Replies
jay
Valued Contributor
Valued Contributor

Re: Does anyone know of a way to limit the number of calls to a ring group in ECS?

Jim, there is no way to limit the number of calls to a ring group on ECS. Thanks

Jay

jayh
Honored Contributor
Honored Contributor

Re: Does anyone know of a way to limit the number of calls to a ring group in ECS?

Workaround might be to set the other three phones to do-not-disturb or take them off-hook (if analog).