We have one client a fresh install of Windows 7 with Office 2013 that we are unable to install the add-in. When trying to install the Outlook2007AddIn.vsto we receive a message that is it not a valid Office Add-in. We are running version ucClient v5.2.
Also tried to execute the Outlook 2007Addin, we receive the message "downloading file: c:\program files (x86)/ADTRAN/NetVanta UC client/Bin/Microsoft.Vbe>Interop.Forms.dll did not succeed.
We have another Windows 7 with Office 2013 computer that the UC Client installed correctly. Not sure what is different about this system.
Thanks for you assistance.
Is this the 64-bit version of Outlook? If so, I believe they still have a known issue with that. The workaround would be to uninstall the 64-bit verison and install the 32-bit version and then try the add-in. I believe?
The add on is only supported for the following email clients
Taken from the UC Server 5.4 release notes <https://supportforums.adtran.com/docs/DOC-6027>:
184.108.40.206 Email Clients for Unified Messaging
NetVanta UC Client integrates with the following email clients for Unified Messaging:
Microsoft Outlook 2002/XP, 2003 SP3 and 2007
Microsoft Outlook 2010 32/64 bit
IBM Lotus Notes™ 6.0x, 6.5.x, 7.0, 8.0
I am not sure when Outlook 2013 will be supported.