Adtran
Help
The Adtran community holiday season is starting next week! The holiday period will span from December 21, 2024 to January 6, 2025. During this time, responses to feedback form submissions may be delayed. If you are encountering product issues, you can reach out to Adtran support at any time.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
avhelpcpcsc
New Contributor II
‎03-01-2016 12:54 PM

voicemail not picking up for internal calls

I have a building with users saying that when they call each other, voicemail will not pick up if the line is busy or after 4-5 rings. I have checked system call forward settings in my phone system and all is fine and set the same way as all other buildings which work fine. I'm not sure where else to look.

Labels (1)
Labels
0 Kudos
Reply
1 Reply
Anonymous
Not applicable
‎03-07-2016 10:42 AM

Re: voicemail not picking up for internal calls

Adam, I believe you opened a support case for this and the issue was narrowed down to either your PBX or Dialogic Gateway? Please provide any updates to what you discover. Thanks

Jay

0 Kudos
Accept as Solution Reply