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marka
New Contributor

No audio on blind transferred calls to voice ring-group

Jump to solution

1. Inbound call -> Ring-Group on Adtran >>>>> No problem

2. Inbound call -> Polycom Phone -> Blind Transfer to Voice User on FXS with DID >>>>>>> No Problem

3. Inbound call -> Polycom Phone -> Blind Transfer to Voice Ring-Group with DID >>>>>>> No Audio

The ONLY difference we can see in the 3rd call is that Invite is coming with "Diversion" sip header and for some reason, after call is answered, there is outgoing SIP Invite with reverted From and To info, so it looks like Call back....

Call was From 8666688XXXX to 701XXXXXXX and diversion 410XXXXXXX

Any advice? Thank you

AOS 4.0.5E

07:30:34.320 SIP.STACK MSG     Rx: UDP src=6.xxx.xxx.70:5060 dst=20.xxx.xxx.187:5060

07:30:34.321 SIP.STACK MSG         INVITE sip:701XXXXXXX@20.xxx.xxx.187:5060;transport=UDP SIP/2.0

07:30:34.321 SIP.STACK MSG         Via: SIP/2.0/UDP 6.xxx.xxx.70:5060;branch=z9hG4bKk4j76o00c84gte44j0s0.1

07:30:34.322 SIP.STACK MSG         From: "TOLL FREE CALL"<sip:866668XXXX@172.27.68.10;user=phone>;tag=573237559-1395837034628-

07:30:34.322 SIP.STACK MSG         To: "1701XXXXXXX 1701XXXXXXX"<sip:701XXXXXXX@callconnect.XXXXXXXXXXX.com>

07:30:34.322 SIP.STACK MSG         Call-ID: BW073034628260314-608539153@ipnpvas101

07:30:34.322 SIP.STACK MSG         CSeq: 1060073539 INVITE

07:30:34.322 SIP.STACK MSG         Contact: <sip:866668XXXX@6.xxx.xxx.70:5060;transport=udp>

07:30:34.322 SIP.STACK MSG         Diversion: "Dave 650_4x"<sip:410XXXXXXX@172.27.68.10;user=phone>;reason=deflection;counter=1

07:30:34.322 SIP.STACK MSG         Supported: 100rel

07:30:34.323 SIP.STACK MSG         Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE

07:30:34.323 SIP.STACK MSG         Accept: application/media_control+xml,application/sdp,multipart/mixed

07:30:34.323 SIP.STACK MSG         Max-Forwards: 69

07:30:34.323 SIP.STACK MSG         Content-Type: application/sdp

07:30:34.323 SIP.STACK MSG         Content-Disposition: session;handling=required

07:30:34.324 SIP.STACK MSG         Content-Length: 287

07:30:34.324 SIP.STACK MSG    

07:30:34.324 SIP.STACK MSG         v=0

07:30:34.324 SIP.STACK MSG         o=BroadWorks 275876374 4 IN IP4 6.xxx.xxx.70

07:30:34.324 SIP.STACK MSG         s=-

07:30:34.324 SIP.STACK MSG         c=IN IP4 6.xxx.xxx.70

07:30:34.325 SIP.STACK MSG         t=0 0

07:30:34.325 SIP.STACK MSG         m=audio 12550 RTP/AVP 0 8 18 101

07:30:34.325 SIP.STACK MSG         a=rtpmap:0 PCMU/8000

07:30:34.325 SIP.STACK MSG         a=rtpmap:8 PCMA/8000

07:30:34.325 SIP.STACK MSG         a=rtpmap:18 G729/8000

07:30:34.326 SIP.STACK MSG         a=fmtp:18 annexb=no

07:30:34.326 SIP.STACK MSG         a=rtpmap:101 telephone-event/8000

07:30:34.326 SIP.STACK MSG         a=fmtp:101 0-15

07:30:34.326 SIP.STACK MSG         a=sendrecv

07:30:34.326 SIP.STACK MSG         a=maxptime:20

07:30:34.326 SIP.STACK MSG    

07:30:34.330 TM.T01 01 SipTM_Idle           rcvd SIP call-leg request: INVITE

07:30:34.331 TM.T01 01 SipTM_Idle           call-leg -> Offering

07:30:34.331 TM.T01 01 SipTM_Idle           State change      >> SipTM_Idle->SipTM_Trying

07:30:34.332 TM.T01 01 SipTM_Trying         SDP offer is not loopback request

07:30:34.332 TM.T01 01 SipTM_Trying         Using From for Caller-ID.

07:30:34.332 TM.T01 01 SipTM_Trying         Caller ID Name   = "TOLL FREE CALL"

07:30:34.332 TM.T01 01 SipTM_Trying         Caller ID Number = "866668XXXX"

07:30:34.334 TM.T01 01 SipTM_Trying         sent: TA->InboundCall

07:30:34.334 TM.T01 01 call-leg (0x3bfecb8) -> src-ip: 20.xxx.xxx.187  dst-ip: 6.xxx.xxx.70

07:30:34.335 SIP.STACK MSG     Tx: UDP src=20.xxx.xxx.187:5060 dst=6.xxx.xxx.70:5060

07:30:34.336 SIP.STACK MSG         SIP/2.0 100 Trying

07:30:34.336 SIP.STACK MSG         From: "TOLL FREE CALL"<sip:866668XXXX@172.27.68.10;user=phone>;tag=573237559-1395837034628-

07:30:34.336 SIP.STACK MSG         To: "1701XXXXXXX 1701XXXXXXX"<sip:701XXXXXXX@callconnect.XXXXXXXXXXX.com>

07:30:34.336 SIP.STACK MSG         Call-ID: BW073034628260314-608539153@ipnpvas101

07:30:34.336 SIP.STACK MSG         CSeq: 1060073539 INVITE

07:30:34.337 SIP.STACK MSG         Via: SIP/2.0/UDP 6.xxx.xxx.70:5060;branch=z9hG4bKk4j76o00c84gte44j0s0.1

07:30:34.337 SIP.STACK MSG         Contact: <sip:701XXXXXXX@20.xxx.xxx.187:5060;transport=UDP>

07:30:34.337 SIP.STACK MSG         Supported: 100rel,replaces

07:30:34.337 SIP.STACK MSG         Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER

07:30:34.337 SIP.STACK MSG         User-Agent: ADTRAN_Total_Access_924e_2nd_Gen/A4.05.00.E

07:30:34.337 SIP.STACK MSG         Content-Length: 0

07:30:34.338 SIP.STACK MSG    

07:30:34.338 TM.T01 01 SipTM_Trying         sent: 100 Trying

07:30:34.338 TA.T01 01 TAIdle               rcvd: inboundCall from TM

07:30:34.339 TA.T01 01 State change      >> TAIdle->TAInboundCall (TAS_Calling)

07:30:34.339 TA.T01 01 Failed - DID translation: no match for 701XXXXXXX, using 701XXXXXXX

07:30:34.339 TA.T01 01 TAIdle               sent: call to SB

07:30:34.340 TM.T01 01 SipTM_Trying         tachg -> TAInboundCall

07:30:34.340 TM.T01 01 SipTM_Trying         State change      >> SipTM_Trying->SipTM_Pending

07:30:34.340 SB.CALL 1390 Idle                 Called the call routine with 701XXXXXXX

07:30:34 SB.TGMgr For dialed number 701XXXXXXX, against template NXX-NXX-XXXX, on TrunkGroup SIP TRUNK, the score is 800

07:30:34.341 SB.CALL 1390 Idle                 No TRUNK accepted dialed number (701XXXXXXX)

07:30:34.341 SB.CALL 1390 Idle                 No LOCAL station matched dialed number (701XXXXXXX)

07:30:34.341 SB.CALL 1390 Idle                 Translating alias: 701XXXXXXX to 1944

07:30:34.341 SB.CCM isMappable:

07:30:34.341 SB.CCM  :  Call Struct 0x43cce10 :   Call-ID = 1390

07:30:34.341 SB.CCM  :  Org Acct = T01    Dst Acct = 1944

07:30:34.342 SB.CCM  :  Org Port ID = 0/0.0   Dst Port ID = 0/0.0

07:30:34.342 SB.CCM  :  Org TID =    Dst TID =

07:30:34.342 SB.CCM  :  SDP Transaction = CallID: 1390

07:30:34.342 SB.CCM  :  SDP Offer = 0x043c0210, (6.xxx.xxx.70:12550)

07:30:34.342 SB.CCM isMappable: Call Connection Type is RTP_TO_RG

07:30:34.343 SB.CCM isMappable: Reserving RTP Channel 0/1.1

07:30:34.343 SB.CCM isMappable: Creating SDP Answer based on SDP Offer

07:30:34.343 SB.CCM getBestMatchCodec: G729

07:30:34.345 SB.CALL 1390 Idle                 Call sent from T01 to 1944 (1944)

07:30:34.345 SB.CALL 1390 State change      >> Idle->Delivering

07:30:34.345 RTP.MANAGER virtual 0/0.0 - empty - RTP: Request resource

07:30:34.345 RTP.MANAGER virtual 0/0.0 - dsp 0/1.1 - RTP: DSP channel allocated for the resource

07:30:34.346 RTP.PROVIDER virtual 0/0.0 - dsp 0/1.1 - RTP: providing already allocated RTP channel

07:30:34.346 TA.T01 01 TAInboundCall        CallResp event accepted

07:30:34.346 TA.T01 01 State change      >> TAInboundCall->TAConnectWaitIn (TAS_Calling)

07:30:34.346 RG.1944 addInboundCallApperance, hasBeenAlerted=false App 1390 State Idle.

07:30:34.346 RG.1944 delivering to app. 1390 in the Idle state

07:30:34.346 RG.1944 getNextOutboundCallAppearance, hasBeenAlerted=false App 10028 State Idle.

07:30:34.347 RG.1944 app. 10028 out to 1001 State change      >> Idle->CallPending

07:30:34.348 RG.1944 app. 1390 in from 866668XXXX State change      >> Idle->Ringing

07:30:34.348 SB.CALL 1390 Delivering           Called the deliverResponse routine from Delivering

07:30:34.348 SB.CALL 1390 Delivering           DeliverResponse(accept) sent from 1944 to T01

07:30:34.348 SB.CALL 1391 Idle                 Called the call routine with 1001

07:30:34.348 SB.CCM isMappable:

07:30:34.349 SB.CCM  :  Call Struct 0x43bd610 :   Call-ID = 1391

07:30:34.349 SB.CCM  :  Org Acct = 1944    Dst Acct = 1001

07:30:34.349 SB.CCM  :  Org Port ID = 0/0.0   Dst Port ID = 0/0.0

07:30:34.349 SB.CCM  :  Org TID = PbxRingGroup   Dst TID =

07:30:34.349 SB.CCM  :  SDP Transaction = CallID: 1391

07:30:34.349 SB.CCM  :  SDP Offer = 0x0434ab10, (0.0.0.0:60000)

07:30:34.350 SB.CCM  :  SDP Answer = 0x043fa910, (0.0.0.0:60000)

07:30:34.350 SB.CCM  :  RTP Channel = 0/1.1

07:30:34.350 SB.CCM isMappable: Call Connection Type is RG_TO_TDM

07:30:34.350 SB.CALL 1391 Idle                 Call sent from 1944 to 1001 (1001)

07:30:34.350 SB.CALL 1391 State change      >> Idle->Delivering

07:30:34.351 TA.T01 01 TAConnectWaitIn      deliverResponse event accepted

07:30:34.351 TA.T01 01 TAConnectWaitIn      ERROR! deliverResponse ignored

07:30:34.351 RG.1944 app. 10028 out to 1001 State change      >> CallPending->Calling

07:30:34.351 SA.1001 Ca:0 Idle                 rcvd: deliver from SB

07:30:34.351 SA.1001 Ca:0 Idle                 sent: deliverResponse(accept) to SB

07:30:34.352 SA.1001 Ca:0 Idle                 Set my destination sessionCookie to my call Appearance

07:30:34.352 SA.1001 Ca:0 State change      >> Idle->Ringing

07:30:34.352 SA.1001 Ca:0 Ringing              sent: AcctPhoneMgr_cachg(CAS_Ringing) to PM

07:30:34.352 PM.0:1 Idle                 Processed CACHG:Ring

07:30:34.352 PM.0:1 Idle                 sent: Alert to SA

07:30:34.352 PM.0:1 State change      >> Idle->Ringing

07:30:34.353 SB.CALL 1391 Delivering           Called the deliverResponse routine from Delivering

07:30:34.353 SB.CALL 1391 Delivering           DeliverResponse(accept) sent from 1001 to 1944

07:30:34.353 SA.1001 Ca:0 Ringing              rcvd: AcctPhoneMgr_alert from PM

07:30:34.353 SA.1001 Ca:0 Ringing              sent: deliverResponse(alert) to SB

07:30:34.354 TONESERVICES.EVENTS fxs 0/1 - empty - Caller-ID Generation: Request resource

07:30:34.354 TONESERVICES.EVENTS fxs 0/1 - dsp 0/2.1 - Caller-ID Generation: DSP channel allocated for the resource

07:30:34.354 TONESERVICES.EVENTS fxs 0/1 - dsp 0/2.1 - Caller-ID Generation: constructed

07:30:34.354 RG.1944 GroupRing app. 10028 Calling              ERROR! deliverResponse ignored

07:30:34.354 SB.CALL 1391 Delivering           Called the deliverResponse routine from Delivering

07:30:34.355 SB.CALL 1391 Delivering           Alert sent from 1001 to 1944

07:30:34.355 SB.CALL 1391 State change      >> Delivering->Alerting

07:30:34.355 RG.1944 Alert received isInbound = 0, myInboundCa = 67440144

07:30:34.356 RG.1944 Ringing State: Alert sent, HasBeenAlerted = true. 1390 in the Ringing state

07:30:34.356 RG.1944 Alert sent to inbound CA 1390 in the Ringing state

07:30:34.356 SB.CALL 1390 Delivering           Called the deliverResponse routine from Delivering

07:30:34.356 SB.CALL 1390 Delivering           Alert sent from 1944 to T01

07:30:34.356 SB.CALL 1390 State change      >> Delivering->Alerting

07:30:34.357 TA.T01 01 TAConnectWaitIn      alert event accepted

07:30:34.357 TM.T01 01 SipTM_Pending        tachg -> TAConnectWaitIn

07:30:34.357 TM.T01 01 SipTM_Pending        State change      >> SipTM_Pending->SipTM_Alerting

07:30:34.358 SIP.STACK MSG     Tx: UDP src=20.xxx.xxx.187:5060 dst=6.xxx.xxx.70:5060

07:30:34.358 SIP.STACK MSG         SIP/2.0 180 Ringing

07:30:34.359 SIP.STACK MSG         From: "TOLL FREE CALL"<sip:866668XXXX@172.27.68.10;user=phone>;tag=573237559-1395837034628-

07:30:34.359 SIP.STACK MSG         To: "1701XXXXXXX 1701XXXXXXX"<sip:701XXXXXXX@callconnect.XXXXXXXXXXX.com>;tag=3bb98b0-0-13c4-1e83f-ecf819af-1e83f

07:30:34.359 SIP.STACK MSG         Call-ID: BW073034628260314-608539153@ipnpvas101

07:30:34.359 SIP.STACK MSG         CSeq: 1060073539 INVITE

07:30:34.359 SIP.STACK MSG         Via: SIP/2.0/UDP 6.xxx.xxx.70:5060;branch=z9hG4bKk4j76o00c84gte44j0s0.1

07:30:34.360 SIP.STACK MSG         Contact: <sip:701XXXXXXX@20.xxx.xxx.187:5060;transport=UDP>

07:30:34.360 SIP.STACK MSG         Supported: 100rel,replaces

07:30:34.360 SIP.STACK MSG         Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER

07:30:34.360 SIP.STACK MSG         User-Agent: ADTRAN_Total_Access_924e_2nd_Gen/A4.05.00.E

07:30:34.360 SIP.STACK MSG         Content-Length: 0

07:30:34.360 SIP.STACK MSG    

07:30:34.361 TM.T01 01 SipTM_Alerting       Sent 180 Ringing

07:30:37.376 TONESERVICES.EVENTS fxs 0/1 - dsp 0/2.1 - Caller-ID Generation: starting Caller-ID alert and sending Caller-ID information:

07:30:37.376 TONESERVICES.EVENTS fxs 0/1 - dsp 0/2.1 - Caller-ID Generation:   chars = ".'..03260730..866668XXXX..GRP_TOLL FREE CT"

07:30:37.376 TONESERVICES.EVENTS fxs 0/1 - dsp 0/2.1 - Caller-ID Generation:   bytes = "80 27 01 08 30 33 32 36 30 37 33 30 02 0A 38 36 36 36 36 38 35 33 39 34 07 0F 47 52 50 5F 54 4F 4C 4C 20 46 52 45 45 20 43 54"

07:30:37.377 TONESERVICES.EVENTS fxs 0/1 - dsp 0/2.1 - Caller-ID Generation: TDM map

07:30:38.398 TONESERVICES.EVENTS fxs 0/1 - dsp 0/2.1 - Caller-ID Generation: received Caller-ID Done event

07:30:38.398 TONESERVICES.EVENTS fxs 0/1 - dsp 0/2.1 - Caller-ID Generation: stopping

07:30:38.398 TONESERVICES.EVENTS fxs 0/1 - dsp 0/2.1 - Caller-ID Generation: TDM unmap

07:30:38.398 RTP.CHANNEL fxs 0/1 - dsp 0/2.1 - Caller-ID Generation: releasing RTP resource

07:30:38.399 TONESERVICES.EVENTS fxs 0/1 - dsp 0/2.1 - Caller-ID Generation: release

07:30:42.088 PM.0:1 Ringing              Processed OFFHOOK

07:30:42.089 PM.0:1 State change      >> Ringing->Connected

07:30:42.089 SA.1001 Ca:0 Ringing              rcvd: AcctPhoneMgr_connect from PM

07:30:42.089 SA.1001 Ca:0 Ringing              sent: AcctPhoneMgr_faxModem to PM

07:30:42.089 PM.0:1 Fax/modem tone detection delayed start on CA 0

07:30:42.089 SA.1001 Ca:0 Ringing              sent: connect to SB

07:30:42.090 SA.1001 Ca:0 State change      >> Ringing->Connecting

07:30:42.090 SB.CALL 1391 Alerting             Called the connect routine from Alerting

07:30:42.090 SB.CALL 1391 State change      >> Alerting->Connecting

07:30:42.090 SB.CALL 1391 Connecting           Connect sent from 1001 to 1944

07:30:42.090 RG.1944 app. 1390 in from 866668XXXX State change      >> Ringing->Transfer Pending

07:30:42.091 RG.1944 app. 10028 out to 1001 State change      >> Calling->Transfering

07:30:42.091 SB.CALL 1391 Connecting           Called the connectResponse routine

07:30:42.091 SB.CALL 1391 State change      >> Connecting->Connected

07:30:42.091 SB.CALL 1391 Connected            ConnectResponse sent from 1944 to 1001

07:30:42.092 SB.CALL 1390 Alerting             Called the connect routine from Alerting

07:30:42.092 SB.CALL 1390 State change      >> Alerting->Connecting

07:30:42.092 SB.CALL 1390 Connecting           Connect sent from 1944 to T01

07:30:42.092 SA.1001 Ca:0 Connecting           rcvd: connectResponse from SB

07:30:42.092 SA.1001 Ca:0 State change      >> Connecting->Connected

07:30:42.093 SA.1001 Ca:0 Connected            sent: AcctPhoneMgr_cachg(CAS_Connected) to PM

07:30:42.093 PM.0:1 Connected            Processed CACHG:Connected

07:30:42.093 PM.0:1 State change      >> Connected->Connected

07:30:42.093 SA.1001 Ca:0 Connected            sent: AcctPhoneMgr_info to PM

07:30:42.093 PM.0:1 ERROR! APM_Info ignored

07:30:42.094 TA.T01 01 TAConnectWaitIn      connect event accepted

07:30:42.094 TA.T01 01 State change      >> TAConnectWaitIn->TAConnectPending (TAS_Connected)

07:30:42.094 TM.T01 01 SipTM_Alerting       tachg -> TAConnectPending

07:30:42.094 TM.T01 01 SipTM_Alerting       State change      >> SipTM_Alerting->SipTM_Accept

07:30:42.094 TM.T01 01 Undo of previous operation not required (RTP NAT Entry for 127.0.0.2:10000 not found)

07:30:42.095 TM.T01 01 Checking for internal Media Gateway IP Address

07:30:42.095 TM.T01 01 Using RTP Channel 0/1.1

07:30:42.095 TM.T01 01 Inserting 20.xxx.xxx.187 into SDP for Media Gateway on interface eth 0/2.75

07:30:42.095 TM.T01 01 Adding RTP Media Gateway Entry: 127.0.0.2:10000 -> 20.xxx.xxx.187:10000

07:30:42.096 TM.T01 01 No action taken, firewall traversal is not enabled

07:30:42.097 SIP.STACK MSG     Tx: UDP src=20.xxx.xxx.187:5060 dst=6.xxx.xxx.70:5060

07:30:42.097 SIP.STACK MSG         SIP/2.0 200 OK

07:30:42.097 SIP.STACK MSG         From: "TOLL FREE CALL"<sip:866668XXXX@172.27.68.10;user=phone>;tag=573237559-1395837034628-

07:30:42.097 SIP.STACK MSG         To: "1701XXXXXXX 1701XXXXXXX"<sip:701XXXXXXX@callconnect.XXXXXXXXXXX.com>;tag=3bb98b0-0-13c4-1e83f-ecf819af-1e83f

07:30:42.098 SIP.STACK MSG         Call-ID: BW073034628260314-608539153@ipnpvas101

07:30:42.098 SIP.STACK MSG         CSeq: 1060073539 INVITE

07:30:42.098 SIP.STACK MSG         Via: SIP/2.0/UDP 6.xxx.xxx.70:5060;branch=z9hG4bKk4j76o00c84gte44j0s0.1

07:30:42.098 SIP.STACK MSG         Contact: <sip:701XXXXXXX@20.xxx.xxx.187:5060;transport=UDP>

07:30:42.098 SIP.STACK MSG         Supported: 100rel,replaces

07:30:42.099 SIP.STACK MSG         Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER

07:30:42.099 SIP.STACK MSG         User-Agent: ADTRAN_Total_Access_924e_2nd_Gen/A4.05.00.E

07:30:42.099 SIP.STACK MSG         Content-Type: application/sdp

07:30:42.099 SIP.STACK MSG         Content-Length: 244

07:30:42.100 SIP.STACK MSG    

07:30:42.100 SIP.STACK MSG         v=0

07:30:42.100 SIP.STACK MSG         o=- 1395837034 1395837034 IN IP4 20.xxx.xxx.187

07:30:42.100 SIP.STACK MSG         s=-

07:30:42.100 SIP.STACK MSG         c=IN IP4 20.xxx.xxx.187

07:30:42.100 SIP.STACK MSG         t=0 0

07:30:42.101 SIP.STACK MSG         m=audio 10000 RTP/AVP 18 101

07:30:42.101 SIP.STACK MSG         a=rtpmap:18 G729/8000

07:30:42.101 SIP.STACK MSG         a=fmtp:18 annexb=no

07:30:42.101 SIP.STACK MSG         a=silenceSupp:off - - - -

07:30:42.101 SIP.STACK MSG         a=rtpmap:101 telephone-event/8000

07:30:42.102 SIP.STACK MSG         a=fmtp:101 0-15

07:30:42.102 SIP.STACK MSG    

07:30:42.103 TM.T01 01 SipTM_Accept         call-leg -> Accepted

07:30:42.103 TM.T01 01 SipTM_Accept         sent: 200 with SDP

07:30:42.104 SA.1001 Ca:0 Connected            rcvd: AcctPhoneMgr_connect from PM

07:30:42.104 SA.1001 Ca:0 Connected            ERROR! APM_Connect ignored

07:30:42.143 SIP.STACK MSG     Rx: UDP src=6.xxx.xxx.70:5060 dst=20.xxx.xxx.187:5060

07:30:42.143 SIP.STACK MSG         ACK sip:701XXXXXXX@20.xxx.xxx.187:5060;transport=UDP SIP/2.0

07:30:42.143 SIP.STACK MSG         Via: SIP/2.0/UDP 6.xxx.xxx.70:5060;branch=z9hG4bKetb3fv009gr0hhgbb-3.1

07:30:42.143 SIP.STACK MSG         From: "TOLL FREE CALL"<sip:866668XXXX@172.27.68.10;user=phone>;tag=573237559-1395837034628-

07:30:42.144 SIP.STACK MSG         To: "1701XXXXXXX 1701XXXXXXX"<sip:701XXXXXXX@callconnect.XXXXXXXXXXX.com>;tag=3bb98b0-0-13c4-1e83f-ecf819af-1e83f

07:30:42.144 SIP.STACK MSG         Call-ID: BW073034628260314-608539153@ipnpvas101

07:30:42.144 SIP.STACK MSG         CSeq: 1060073539 ACK

07:30:42.144 SIP.STACK MSG         Contact: <sip:866668XXXX@6.xxx.xxx.70:5060;transport=udp>

07:30:42.144 SIP.STACK MSG         Reason: broadworks;reconnecting

07:30:42.145 SIP.STACK MSG         Max-Forwards: 69

07:30:42.145 SIP.STACK MSG         Content-Length: 0

07:30:42.145 SIP.STACK MSG    

07:30:42.146 TM.T01 01 SipTM_Accept         rcvd SIP call-leg request: ACK

07:30:42.147 TM.T01 01 SipTM_Accept         No Supported header in message

07:30:42.147 TM.T01 01 SipTM_Accept         call-leg -> Connected

07:30:42.147 TM.T01 01 SipTM_Accept         No body in message when trying to get SDP

07:30:42.147 TM.T01 01 SipTM_Accept         info: unable to save SDP

07:30:42.147 TM.T01 01 SipTM_Accept         sent: TA->Connect

07:30:42.148 TM.T01 01 SipTM_Accept         State change      >> SipTM_Accept->SipTM_Connected

07:30:42.148 TM.T01 01 SipTM_Connected      call-leg-mod -> Modify Idle

07:30:42.148 TA.T01 01 TAConnectPending     rcvd: connect from TM

07:30:42.148 TA.T01 01 State change      >> TAConnectPending->TAConnected (TAS_Connected)

07:30:42.149 SB.CALL 1390 Connecting           Called the connectResponse routine

07:30:42.149 SB.CALL 1390 State change      >> Connecting->Connected

07:30:42.149 SB.CALL 1390 Connected            ConnectResponse sent from T01 to 1944

07:30:42.150 RG.1944 app. 1390 in from 866668XXXX State change      >> Transfer Pending->Clearing

07:30:42.150 SB.CALL 1390 Connected            Called the clearCall routine

07:30:42.150 SB.CALL 1390 Connected            ClearCall sent from 1944 to T01

07:30:42.150 SB.CALL 1390 State change      >> Connected->Clearing

07:30:42.150 TA.T01 01 TAConnected          ClearCall event accepted

07:30:42.151 TA.T01 01 TAConnected          Processing a transfer

07:30:42.151 TA.T01 01 TAConnected          sent: call to SB

07:30:42.151 TA.T01 01 State change      >> TAConnected->TAInboundCall (TAS_Calling)

07:30:42.151 SB.CALL 1390 Clearing             Called the clearResponse routine

07:30:42.152 SB.CALL 1390 State change      >> Clearing->CallIdlePending

07:30:42.152 SB.CCM release:

07:30:42.152 SB.CCM  :  Call Struct 0x43cce10 :   Call-ID = 1390

07:30:42.152 SB.CCM  :  Org Acct = T01    Dst Acct = 1944

07:30:42.152 SB.CCM  :  Org Port ID = 0/0.0   Dst Port ID = 0/0.0

07:30:42.152 SB.CCM  :  Org TID =    Dst TID = PbxRingGroup

07:30:42.153 SB.CCM release: Call Connection Type is RTP_TO_RG

07:30:42.153 SB.CALL 1390 CallIdlePending      ClearResponse sent from T01 to 1944

07:30:42.153 SB.CALL 1392 Idle                 Called the call routine with 1001

07:30:42.153 SB.CCM isMappable:

07:30:42.153 SB.CCM  :  Call Struct 0x43d6810 :   Call-ID = 1392

07:30:42.153 SB.CCM  :  Org Acct = T01    Dst Acct = 1001

07:30:42.154 SB.CCM  :  Org Port ID = 0/0.0   Dst Port ID = 0/0.0

07:30:42.154 SB.CCM  :  Org TID =    Dst TID =

07:30:42.154 SB.CCM  :  SDP Transaction = CallID: 1392

07:30:42.154 SB.CCM  :  SDP Offer = 0x0434a510, (6.xxx.xxx.70:12550)

07:30:42.155 SB.CCM  :  RTP Channel = 0/1.1

07:30:42.155 SB.CCM isMappable: Call Connection Type is RTP_TO_TDM

07:30:42.155 SB.CCM isMappable: Creating SDP Answer based on SDP Offer

07:30:42.155 SB.CCM getBestMatchCodec: G729

07:30:42.156 SB.CALL 1392 Idle                 Transfer Call sent from T01 to 1001

07:30:42.157 SB.CALL 1392 State change      >> Idle->TransferUpdating

07:30:42.157 RG.1944 app. 1390 in from 866668XXXX State change      >> Clearing->Idle

07:30:42.157 RG.1944 removeInboundCallApperance, hasBeenAlerted=false app 1390 State GroupRingBaseState.

07:30:42.157 RG.1944 hasBeenAlerted = false app 1390

07:30:42.157 TA.T01 01 TAInboundCall        CallResp event accepted

07:30:42.158 TA.T01 01 State change      >> TAInboundCall->TAConnectWaitIn (TAS_Calling)

07:30:42.158 SA.1001 Ca:0 Connected            rcvd: update from SB

07:30:42.158 SA.1001 Ca:0 Connected            sent: AcctPhoneMgr_update to PM

07:30:42.158 SA.1001 Ca:0 Connected            rcvd: AcctPhoneMgr_updateResponse(pass) from PM

07:30:42.158 SA.1001 Ca:0 Connected            sent: updateResponseEvent to SB

07:30:42.159 SB.CALL 1392 TransferUpdating     Called the updateResponse routine

07:30:42.159 SB.CALL 1392 State change      >> TransferUpdating->ReInvitingTransferConnecting

07:30:42.159 SB.CALL 1392 ReInvitingTransferConnecting Sent Connect from 1001 to T01

07:30:42.159 TA.T01 01 TAConnectWaitIn      connect event accepted

07:30:42.159 TA.T01 01 State change      >> TAConnectWaitIn->TAConnectPending (TAS_Connected)

07:30:42.160 TM.T01 01 SipTM_Connected      tachg -> TAConnectPending

07:30:42.160 TM.T01 01 SipTM_Connected      sent: TA->Connect

07:30:42.160 TA.T01 01 TAConnectPending     rcvd: connect from TM

07:30:42.160 TA.T01 01 State change      >> TAConnectPending->TAConnected (TAS_Connected)

07:30:42.160 SB.CALL 1392 ReInvitingTransferConnecting Called the connectResponse routine

07:30:42.161 SB.CCM connect:

07:30:42.161 SB.CCM  :  Call Struct 0x43d6810 :   Call-ID = 1392

07:30:42.161 SB.CCM  :  Org Acct = T01    Dst Acct = 1001

07:30:42.161 SB.CCM  :  Org Port ID = 0/0.0   Dst Port ID = 0/1.0

07:30:42.161 SB.CCM  :  Org TID =    Dst TID = Fxs

07:30:42.161 SB.CCM  :  SDP Transaction = CallID: 1392

07:30:42.162 SB.CCM  :  SDP Offer = 0x0434a510, (6.xxx.xxx.70:12550)

07:30:42.162 SB.CCM  :  SDP Answer = 0x043c0210, (127.0.0.2:10000)

07:30:42.162 SB.CCM  :  RTP Channel = 0/1.1

07:30:42.162 SB.CCM connect: Call Connection Type is RTP_TO_TDM

07:30:42.162 SB.CCM offer ip 6.xxx.xxx.70, 12550, answer ip 127.0.0.2, 10000

07:30:42.163 SB.CCM Changing RTP Channel source IP Address to 20.xxx.xxx.187 for Media Gateway on interface eth 0/2.75

07:30:42.163 SB.CCM connect: TDM streams: Table 12372 0/1.1 to Table Fxs 0/1.0

07:30:42.164 SB.CCM not tdm only, call setupRtpChannel

07:30:42.164 SB.CCM setupRtpChannel, type 2, source 2, silence 0

07:30:42.164 SB.CCM TheCallConnectionManager::setupRtpChannel, IP addr = 6.xxx.xxx.70, port = 12550

07:30:42.164 SB.CCM connect: Undo of previous operation not required

07:30:42.165 SB.CCM getFinalCodec: G729

07:30:42.165 SB.CCM connect: Configuring RTP Channel 0/1.1 to 6.xxx.xxx.70:12550 via G729

07:30:42.165 SB.CCM connect:     fpp=2 echo=on dtmf=101/101 dscp=46 vad=off

07:30:42.166 SB.CCM connect: Starting RTP Channel

07:30:42.166 RTP.CHANNEL Channel 0/1.1 session statistics cleared.

07:30:42.166 RTP.CHANNEL Channel 0/1.1 started sucessfully.

07:30:42.166 SB.CCM firewallConnectCall: No action taken, firewall traversal is not enabled

07:30:42.166 SB.CCM disconnect:

07:30:42.167 SB.CCM  :  Call Struct 0x43d6810 :   Call-ID = 1392

07:30:42.167 SB.CCM  :  Org Acct = T01    Dst Acct = 1001

07:30:42.167 SB.CCM  :  Org Port ID = 0/1.1   Dst Port ID = 0/1.0

07:30:42.167 SB.CCM  :  Org TID =    Dst TID = Fxs

07:30:42.167 SB.CCM  :  RTP Channel = 0/1.1

07:30:42.167 SB.CCM disconnect: Call Connection Type is RTP_TO_TDM

07:30:42.168 SB.CCM disconnect: Stopping RTP Channel 0/1.1

07:30:42.168 RTP.CHANNEL Channel 0/1.1 stopped sucessfully.

07:30:42.168 SB.CCM firewallDisconnectCall: No action taken, firewall traversal is not enabled

07:30:42.168 SB.CCM disconnect: Disconnecting TDM streams

07:30:42.168 SB.CALL 1392 ReInvitingTransferConnecting Sent TransferCleanup from T01 to 1001

07:30:42.169 SB.CALL 1392 ReInvitingTransferConnecting reInvite sent to T01

07:30:42.169 SB.CALL 1392 State change      >> ReInvitingTransferConnecting->ReInviteOrg

07:30:42.169 RTP.CHANNEL virtual 0/0.0 - dsp 0/1.1 - RTP: starting

07:30:42.169 RTP.CHANNEL virtual 0/0.0 - dsp 0/1.1 - RTP: stopping

07:30:42.169 SB.CALL 1391 Connected            Called the transferCleanup routine

07:30:42.170 SB.CALL 1391 Connected            TransferCleanup sent ClearCall from 1001 to 1944

07:30:42.170 SB.CALL 1391 State change      >> Connected->TransferClearing

07:30:42.170 TA.T01 01 TAConnected          reInvite event accepted

07:30:42.170 TA.T01 01 State change      >> TAConnected->TAReInvited (TAS_ReInvited)

07:30:42.170 TM.T01 01 SipTM_Connected      State change      >> SipTM_Connected->SipTM_ReInviting

07:30:42.171 TM.T01 01 SipTM_ReInviting     info: No offer SDP

07:30:42.172 SIP.STACK MSG     Tx: UDP src=20.xxx.xxx.187:5060 dst=6.xxx.xxx.70:5060  <<<<<<<<<<<<<<<<<<<<<????????????????????????????????????????

07:30:42.172 SIP.STACK MSG         INVITE sip:866668XXXX@6.xxx.xxx.70:5060;transport=udp SIP/2.0

07:30:42.172 SIP.STACK MSG         From: "1701XXXXXXX 1701XXXXXXX"<sip:701XXXXXXX@callconnect.XXXXXXXXXXX.com>;tag=3bb98b0-0-13c4-1e83f-ecf819af-1e83f

07:30:42.172 SIP.STACK MSG         To: "TOLL FREE CALL"<sip:866668XXXX@172.27.68.10;user=phone>;tag=573237559-1395837034628-

07:30:42.173 SIP.STACK MSG         Call-ID: BW073034628260314-608539153@ipnpvas101

07:30:42.173 SIP.STACK MSG         CSeq: 1 INVITE

07:30:42.173 SIP.STACK MSG         Via: SIP/2.0/UDP 20.xxx.xxx.187:5060;branch=z9hG4bK-1e847-7735622-32299a5

07:30:42.173 SIP.STACK MSG         Max-Forwards: 70

07:30:42.173 SIP.STACK MSG         Supported: 100rel,replaces

07:30:42.174 SIP.STACK MSG         Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER

07:30:42.174 SIP.STACK MSG         User-Agent: ADTRAN_Total_Access_924e_2nd_Gen/A4.05.00.E

07:30:42.174 SIP.STACK MSG         Contact: <sip:701XXXXXXX@20.xxx.xxx.187:5060;transport=UDP>

07:30:42.174 SIP.STACK MSG         Content-Length: 0

07:30:42.174 SIP.STACK MSG    

07:30:42.175 TM.T01 01 SipTM_ReInviting     call-leg-mod -> Modify Re-Invite Sent

07:30:42.175 TM.T01 01 SipTM_ReInviting     Default: SipCallLegModifyStateChanged to ReinviteSent ignored

07:30:42.175 TM.T01 01 SipTM_ReInviting     sent: re-INVITE

07:30:42.176 RG.1944 GroupRing app. 1390 GroupRingBaseState   ERROR! Outbound Call Idling Message in the GroupRingBaseState state

07:30:42.176 RG.1944 app. 10028 out to 1001 State change      >> Transfering->Idle

07:30:42.176 RG.1944 removeOutboundCallAppearance, hasBeenAlerted=false App 10028 State GroupRingBaseState.

07:30:42.176 RG.1944 hasBeenAlerted = false app 10028

07:30:42.177 SB.CALL 1391 TransferClearing     Called the clearResponse routine

07:30:42.177 SB.CALL 1391 State change      >> TransferClearing->CallIdlePending

07:30:42.177 SB.CCM release:

07:30:42.177 SB.CCM  :  Call Struct 0x43bd610 :   Call-ID = 1391

07:30:42.177 SB.CCM  :  Org Acct = 1944    Dst Acct = 1001

07:30:42.177 SB.CCM  :  Org Port ID = 0/0.0   Dst Port ID = 0/1.0

07:30:42.178 SB.CCM  :  Org TID = PbxRingGroup   Dst TID = Fxs

07:30:42.178 SB.CCM release: Call Connection Type is RG_TO_TDM

07:30:42.178 SB.CALL 1391 CallIdlePending      ClearResponse sent from 1944 to 1001

07:30:42.340 PM.0:1 faxModemDetResource - startResource Passed

07:30:42.340 TONESERVICES.EVENTS fxs 0/1 - empty - Modem/FAX Detection: Request resource

07:30:42.341 TONESERVICES.EVENTS fxs 0/1 - dsp 0/2.1 - Modem/FAX Detection: DSP channel allocated for the resource

07:30:42.341 TONESERVICES.EVENTS fxs 0/1 - dsp 0/2.1 - Modem/FAX Detection: constructed

07:30:42.341 TONESERVICES.EVENTS fxs 0/1 - dsp 0/2.1 - Modem/FAX Detection: starting

07:30:42.342 TONESERVICES.EVENTS fxs 0/1 - dsp 0/2.1 - Modem/FAX Detection: TDM map

07:30:42.675 SIP.STACK MSG     Tx: UDP src=20.xxx.xxx.187:5060 dst=6.xxx.xxx.70:5060

07:30:42.675 SIP.STACK MSG         INVITE sip:866668XXXX@6.xxx.xxx.70:5060;transport=udp SIP/2.0

07:30:42.676 SIP.STACK MSG         From: "1701XXXXXXX 1701XXXXXXX"<sip:701XXXXXXX@callconnect.XXXXXXXXXXX.com>;tag=3bb98b0-0-13c4-1e83f-ecf819af-1e83f

07:30:42.676 SIP.STACK MSG         To: "TOLL FREE CALL"<sip:866668XXXX@172.27.68.10;user=phone>;tag=573237559-1395837034628-

07:30:42.676 SIP.STACK MSG         Call-ID: BW073034628260314-608539153@ipnpvas101

07:30:42.676 SIP.STACK MSG         CSeq: 1 INVITE

07:30:42.676 SIP.STACK MSG         Via: SIP/2.0/UDP 20.xxx.xxx.187:5060;branch=z9hG4bK-1e847-7735622-32299a5

07:30:42.677 SIP.STACK MSG         Max-Forwards: 70

07:30:42.677 SIP.STACK MSG         Supported: 100rel,replaces

07:30:42.677 SIP.STACK MSG         Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER

07:30:42.677 SIP.STACK MSG         User-Agent: ADTRAN_Total_Access_924e_2nd_Gen/A4.05.00.E

07:30:42.677 SIP.STACK MSG         Contact: <sip:701XXXXXXX@20.xxx.xxx.187:5060;transport=UDP>

07:30:42.677 SIP.STACK MSG         Content-Length: 0

07:30:42.678 SIP.STACK MSG    

2014.03.26 07:30:43 SMDR 1390       03/26/2014 07:30:34      0.1 0    E  00/00 TOLL FREE CALL  866668XXXX      00/00                 701XXXXXXX      0 N 

07:30:43.679 SIP.STACK MSG     Tx: UDP src=20.xxx.xxx.187:5060 dst=6.xxx.xxx.70:5060

07:30:43.679 SIP.STACK MSG         INVITE sip:866668XXXX@6.xxx.xxx.70:5060;transport=udp SIP/2.0

07:30:43.680 SIP.STACK MSG         From: "1701XXXXXXX 1701XXXXXXX"<sip:701XXXXXXX@callconnect.XXXXXXXXXXX.com>;tag=3bb98b0-0-13c4-1e83f-ecf819af-1e83f

07:30:43.680 SIP.STACK MSG         To: "TOLL FREE CALL"<sip:866668XXXX@172.27.68.10;user=phone>;tag=573237559-1395837034628-

07:30:43.680 SIP.STACK MSG         Call-ID: BW073034628260314-608539153@ipnpvas101

07:30:43.680 SIP.STACK MSG         CSeq: 1 INVITE

07:30:43.680 SIP.STACK MSG         Via: SIP/2.0/UDP 20.xxx.xxx.187:5060;branch=z9hG4bK-1e847-7735622-32299a5

07:30:43.681 SIP.STACK MSG         Max-Forwards: 70

07:30:43.681 SIP.STACK MSG         Supported: 100rel,replaces

07:30:43.681 SIP.STACK MSG         Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER

07:30:43.681 SIP.STACK MSG         User-Agent: ADTRAN_Total_Access_924e_2nd_Gen/A4.05.00.E

07:30:43.681 SIP.STACK MSG         Contact: <sip:701XXXXXXX@20.xxx.xxx.187:5060;transport=UDP>

07:30:43.681 SIP.STACK MSG         Content-Length: 0

07:30:43.682 SIP.STACK MSG    

07:30:45.683 SIP.STACK MSG     Tx: UDP src=20.xxx.xxx.187:5060 dst=6.xxx.xxx.70:5060

07:30:45.683 SIP.STACK MSG         INVITE sip:866668XXXX@6.xxx.xxx.70:5060;transport=udp SIP/2.0

07:30:45.684 SIP.STACK MSG         From: "1701XXXXXXX 1701XXXXXXX"<sip:701XXXXXXX@callconnect.XXXXXXXXXXX.com>;tag=3bb98b0-0-13c4-1e83f-ecf819af-1e83f

07:30:45.684 SIP.STACK MSG         To: "TOLL FREE CALL"<sip:866668XXXX@172.27.68.10;user=phone>;tag=573237559-1395837034628-

07:30:45.684 SIP.STACK MSG         Call-ID: BW073034628260314-608539153@ipnpvas101

07:30:45.684 SIP.STACK MSG         CSeq: 1 INVITE

07:30:45.684 SIP.STACK MSG         Via: SIP/2.0/UDP 20.xxx.xxx.187:5060;branch=z9hG4bK-1e847-7735622-32299a5

07:30:45.685 SIP.STACK MSG         Max-Forwards: 70

07:30:45.685 SIP.STACK MSG         Supported: 100rel,replaces

07:30:45.685 SIP.STACK MSG         Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER

07:30:45.686 SIP.STACK MSG         User-Agent: ADTRAN_Total_Access_924e_2nd_Gen/A4.05.00.E

07:30:45.686 SIP.STACK MSG         Contact: <sip:701XXXXXXX@20.xxx.xxx.187:5060;transport=UDP>

07:30:45.686 SIP.STACK MSG         Content-Length: 0

07:30:49.688 SIP.STACK MSG     Tx: UDP src=20.xxx.xxx.187:5060 dst=6.xxx.xxx.70:5060

07:30:49.688 SIP.STACK MSG         INVITE sip:866668XXXX@6.xxx.xxx.70:5060;transport=udp SIP/2.0

07:30:49.688 SIP.STACK MSG         From: "1701XXXXXXX 1701XXXXXXX"<sip:701XXXXXXX@callconnect.XXXXXXXXXXX.com>;tag=3bb98b0-0-13c4-1e83f-ecf819af-1e83f

07:30:49.688 SIP.STACK MSG         To: "TOLL FREE CALL"<sip:866668XXXX@172.27.68.10;user=phone>;tag=573237559-1395837034628-

07:30:49.688 SIP.STACK MSG         Call-ID: BW073034628260314-608539153@ipnpvas101

07:30:49.689 SIP.STACK MSG         CSeq: 1 INVITE

07:30:49.689 SIP.STACK MSG         Via: SIP/2.0/UDP 20.xxx.xxx.187:5060;branch=z9hG4bK-1e847-7735622-32299a5

07:30:49.689 SIP.STACK MSG         Max-Forwards: 70

07:30:49.689 SIP.STACK MSG         Supported: 100rel,replaces

07:30:49.689 SIP.STACK MSG         Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER

07:30:49.690 SIP.STACK MSG         User-Agent: ADTRAN_Total_Access_924e_2nd_Gen/A4.05.00.E

07:30:49.690 SIP.STACK MSG         Contact: <sip:701XXXXXXX@20.xxx.xxx.187:5060;transport=UDP>

07:30:49.690 SIP.STACK MSG         Content-Length: 0

07:30:49.690 SIP.STACK MSG    

07:30:52.011 PM.0:1 Connected            Processed ONHOOK

07:30:52.011 PM.0:1 State change      >> Connected->Idle

07:30:52.012 SA.1001 Ca:0 Connected            rcvd: AcctPhoneMgr_appearance(OFF) from PM

07:30:52.012 SA.1001 Ca:0 Connected            sent: clearCall to SB

07:30:52.012 SA.1001 Ca:0 State change      >> Connected->Clearing

07:30:52.012 SA.1001 rcvd: AcctPhoneMgr_COSOverride from PM

07:30:52.013 TONESERVICES.EVENTS fxs 0/1 - dsp 0/2.1 - Modem/FAX Detection: stopping

07:30:52.013 TONESERVICES.EVENTS fxs 0/1 - dsp 0/2.1 - Modem/FAX Detection: TDM unmap

07:30:52.013 RTP.CHANNEL fxs 0/1 - dsp 0/2.1 - Modem/FAX Detection: releasing RTP resource

07:30:52.013 TONESERVICES.EVENTS fxs 0/1 - dsp 0/2.1 - Modem/FAX Detection: release

07:30:52.013 SB.CALL 1392 ReInviteOrg          Handling clear call in CallReInviteOrgState

07:30:52.014 SB.CALL 1392 State change      >> ReInviteOrg->Clearing

07:30:52.014 SB.CALL 1392 Clearing             ClearCall sent from 1001 to T01

07:30:52.014 SB.CALL 1392 Clearing             Called the clearCall routine

07:30:52.014 TA.T01 01 TAReInvited          ClearCall event accepted

07:30:52.014 TA.T01 01 State change      >> TAReInvited->TAClearingComplete (TAS_Clearing)

07:30:52.015 TM.T01 01 SipTM_ReInviting     tachg -> TAClearingComplete

07:30:52.015 TM.T01 01 SipTM_ReInviting     tachgClearing caused transition to byeing state.

07:30:52.015 TM.T01 01 SipTM_ReInviting     State change      >> SipTM_ReInviting->SipTM_Byeing

07:30:52.016 SIP.STACK MSG     Tx: UDP src=20.xxx.xxx.187:5060 dst=6.xxx.xxx.70:5060

07:30:52.017 SIP.STACK MSG         BYE sip:866668XXXX@6.xxx.xxx.70:5060;transport=udp SIP/2.0

07:30:52.017 SIP.STACK MSG         From: "1701XXXXXXX 1701XXXXXXX"<sip:701XXXXXXX@callconnect.XXXXXXXXXXX.com>;tag=3bb98b0-0-13c4-1e83f-ecf819af-1e83f

07:30:52.017 SIP.STACK MSG         To: "TOLL FREE CALL"<sip:866668XXXX@172.27.68.10;user=phone>;tag=573237559-1395837034628-

07:30:52.017 SIP.STACK MSG         Call-ID: BW073034628260314-608539153@ipnpvas101

07:30:52.017 SIP.STACK MSG         CSeq: 2 BYE

07:30:52.017 SIP.STACK MSG         Via: SIP/2.0/UDP 20.xxx.xxx.187:5060;branch=z9hG4bK-1e851-7737c96-79dc9e4d

07:30:52.018 SIP.STACK MSG         Max-Forwards: 70

07:30:52.018 SIP.STACK MSG         Supported: 100rel,replaces

07:30:52.018 SIP.STACK MSG         Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER

07:30:52.018 SIP.STACK MSG         User-Agent: ADTRAN_Total_Access_924e_2nd_Gen/A4.05.00.E

07:30:52.018 SIP.STACK MSG         Content-Length: 0

07:30:52.019 SIP.STACK MSG    

07:30:52.020 TM.T01 01 SipTM_Byeing         call-leg -> Disconnecting

07:30:52.020 TM.T01 01 SipTM_Byeing         sent: BYE

07:30:52.020 SB.CALL 1392 Clearing             Called the clearResponse routine

07:30:52.021 SB.CALL 1392 State change      >> Clearing->CallIdlePending

07:30:52.021 SB.CCM release:

07:30:52.021 SB.CCM  :  Call Struct 0x43d6810 :   Call-ID = 1392

07:30:52.021 SB.CCM  :  Org Acct = T01    Dst Acct = 1001

07:30:52.021 SB.CCM  :  Org Port ID = 0/1.1   Dst Port ID = 0/1.0

07:30:52.021 SB.CCM  :  Org TID =    Dst TID = Fxs

07:30:52.022 SB.CCM  :  RTP Channel = 0/1.1

07:30:52.022 SB.CCM release: Call Connection Type is RTP_TO_TDM

07:30:52.022 SB.CCM release: Releasing RTP Channel 0/1.1

07:30:52.023 RTP.CHANNEL Channel 0/1.1 released sucessfully.

07:30:52.023 SB.CALL 1392 CallIdlePending      ClearResponse sent from T01 to 1001

07:30:52.023 SA.1001 Ca:0 Clearing             rcvd: clearResponse from SB

07:30:52.023 SA.1001 Ca:0 State change      >> Clearing->Idle

07:30:52.023 SA.1001 Ca:0 Idle                 sent: AcctPhoneMgr_faxModem to PM

07:30:52.023 SA.1001 Ca:0 Idle                 sent: AcctPhoneMgr_cachg(CAS_Idle) to PM

07:30:52.024 PM.0:1 Idle                 Dropped CACHG w/Call State not RINGING

07:30:52.024 RTP.CHANNEL virtual 0/0.0 - dsp 0/1.1 - RTP: releasing RTP resource

07:30:52.024 RTP.CHANNEL virtual 0/0.0 - dsp 0/1.1 - RTP: releasing

07:30:52.052 SIP.STACK MSG     Rx: UDP src=6.xxx.xxx.70:5060 dst=20.xxx.xxx.187:5060

07:30:52.052 SIP.STACK MSG         SIP/2.0 487 Request terminated

07:30:52.052 SIP.STACK MSG         From: "1701XXXXXXX 1701XXXXXXX"<sip:701XXXXXXX@callconnect.XXXXXXXXXXX.com>;tag=3bb98b0-0-13c4-1e83f-ecf819af-1e83f

07:30:52.053 SIP.STACK MSG         To: "TOLL FREE CALL"<sip:866668XXXX@172.27.68.10;user=phone>;tag=573237559-1395837034628-

07:30:52.053 SIP.STACK MSG         Call-ID: BW073034628260314-608539153@ipnpvas101

07:30:52.053 SIP.STACK MSG         CSeq: 1 INVITE

07:30:52.053 SIP.STACK MSG         Via: SIP/2.0/UDP 20.xxx.xxx.187:5060;received=152.179.27.146;branch=z9hG4bK-1e847-7735622-32299a5;rport=1029

07:30:52.053 SIP.STACK MSG         Content-Length: 0

07:30:52.053 SIP.STACK MSG    

07:30:52.055 SIP.STACK MSG     Rx: UDP src=6.xxx.xxx.70:5060 dst=20.xxx.xxx.187:5060

07:30:52.056 SIP.STACK MSG         SIP/2.0 200 Race Condition

07:30:52.056 SIP.STACK MSG         From: "1701XXXXXXX 1701XXXXXXX"<sip:701XXXXXXX@callconnect.XXXXXXXXXXX.com>;tag=3bb98b0-0-13c4-1e83f-ecf819af-1e83f

07:30:52.056 SIP.STACK MSG         To: "TOLL FREE CALL"<sip:866668XXXX@172.27.68.10;user=phone>;tag=573237559-1395837034628-

07:30:52.056 SIP.STACK MSG         Call-ID: BW073034628260314-608539153@ipnpvas101

07:30:52.056 SIP.STACK MSG         CSeq: 2 BYE

07:30:52.057 SIP.STACK MSG         Via: SIP/2.0/UDP 20.xxx.xxx.187:5060;received=152.179.27.146;branch=z9hG4bK-1e851-7737c96-79dc9e4d;rport=1029

07:30:52.057 SIP.STACK MSG         Content-Length: 0

07:30:52.057 SIP.STACK MSG    

07:30:52.058 TM.T01 01 SipTM_Byeing         rcvd SIP call-leg response: 200 Race Condition

07:30:52.058 TM.T01 01 SipTM_Byeing         No Supported header in message

07:30:52.059 TM.T01 01 SipTM_Byeing         call-leg -> Disconnected

07:30:52.059 TM.T01 01 SipTM_Byeing         State change      >> SipTM_Byeing->SipTM_Terminated

07:30:52.059 TM.T01 01 SipTM_Terminated     sent: TA->AppearanceOff

07:30:52.059 TM.T01 01 SipTM_Terminated     State change      >> SipTM_Terminated->SipTM_Idle

07:30:52.060 TA.T01 01 TAClearingComplete   rcvd: appearance off from TM

07:30:52.060 TA.T01 01 TAClearingComplete   Clear Local Variables

07:30:52.060 TA.T01 01 State change      >> TAClearingComplete->TAIdle (TAS_Idle)

07:30:52.061 TM.T01 01 SipTM_Idle           tachg -> TAIdle

07:30:52.551 SIP.STACK MSG     Rx: UDP src=6.xxx.xxx.70:5060 dst=20.xxx.xxx.187:5060

07:30:52.552 SIP.STACK MSG         SIP/2.0 487 Request terminated

07:30:52.552 SIP.STACK MSG         From: "1701XXXXXXX 1701XXXXXXX"<sip:701XXXXXXX@callconnect.XXXXXXXXXXX.com>;tag=3bb98b0-0-13c4-1e83f-ecf819af-1e83f

07:30:52.552 SIP.STACK MSG         To: "TOLL FREE CALL"<sip:866668XXXX@172.27.68.10;user=phone>;tag=573237559-1395837034628-

07:30:52.552 SIP.STACK MSG         Call-ID: BW073034628260314-608539153@ipnpvas101

07:30:52.552 SIP.STACK MSG         CSeq: 1 INVITE

07:30:52.553 SIP.STACK MSG         Via: SIP/2.0/UDP 20.xxx.xxx.187:5060;received=152.179.27.146;branch=z9hG4bK-1e847-7735622-32299a5;rport=1029

07:30:52.553 SIP.STACK MSG         Content-Length: 0

07:30:52.553 SIP.STACK MSG     u

2014.03.26 07:30:53 SMDR 1392       03/26/2014 07:30:42      0.1 0    I  00/01 TOLL FREE CALL  866668XXXX      00/01                 1001            0 T   all

07:30:53.553 SIP.STACK MSG     Rx: UDP src=6.xxx.xxx.70:5060 dst=20.xxx.xxx.187:5060

07:30:53.554 SIP.STACK MSG         SIP/2.0 487 Request terminated

07:30:53.554 SIP.STACK MSG         From: "1701XXXXXXX 1701XXXXXXX"<sip:701XXXXXXX@callconnect.XXXXXXXXXXX.com>;tag=3bb98b0-0-13c4-1e83f-ecf819af-1e83f

07:30:53.554 SIP.STACK MSG         To: "TOLL FREE CALL"<sip:866668XXXX@172.27.68.10;user=phone>;tag=573237559-1395837034628-

07:30:53.554 SIP.STACK MSG         Call-ID: BW073034628260314-608539153@ipnpvas101

07:30:53.554 SIP.STACK MSG         CSeq: 1 INVITE

07:30:53.555 SIP.STACK MSG         Via: SIP/2.0/UDP 20.xxx.xxx.187:5060;received=152.179.27.146;branch=z9hG4bK-1e847-7735622-32299a5;rport=1029

07:30:53.555 SIP.STACK MSG         Content-Length: 0

07:30:53.555 SIP.STACK MSG    

07:30:55.555 SIP.STACK MSG     Rx: UDP src=6.xxx.xxx.70:5060 dst=20.xxx.xxx.187:5060

07:30:55.556 SIP.STACK MSG         SIP/2.0 487 Request terminated

07:30:55.556 SIP.STACK MSG         From: "1701XXXXXXX 1701XXXXXXX"<sip:701XXXXXXX@callconnect.XXXXXXXXXXX.com>;tag=3bb98b0-0-13c4-1e83f-ecf819af-1e83f

07:30:55.556 SIP.STACK MSG         To: "TOLL FREE CALL"<sip:866668XXXX@172.27.68.10;user=phone>;tag=573237559-1395837034628-

07:30:55.556 SIP.STACK MSG         Call-ID: BW073034628260314-608539153@ipnpvas101

07:30:55.557 SIP.STACK MSG         CSeq: 1 INVITE

07:30:55.557 SIP.STACK MSG         Via: SIP/2.0/UDP 20.xxx.xxx.187:5060;received=152.179.27.146;branch=z9hG4bK-1e847-7735622-32299a5;rport=1029

07:30:55.557 SIP.STACK MSG         Content-Length: 0

07:30:55.557 SIP.STACK MSG    

iad1.bismarck-bismarck#

Labels (1)
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1 Solution

Accepted Solutions
marka
New Contributor

Re: No audio on blind transferred calls to voice ring-group

Jump to solution

We have narrowed it down to the combination of AID and Broadsoft signalling issue. And the cause being Broadsoft not replying to the re-invite. Thank you for checking back

View solution in original post

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4 Replies
Anonymous
Not applicable

Re: No audio on blind transferred calls to voice ring-group

Jump to solution

Hello,

As a quick check, see if you can locate the call in the ADTRAN with the command:

show media summary

Note the DSP slot and channel.  Now enter the command:

show media session 0/X.Y 

Where X is the slot and y is the channel the call is on.  While looking at the stats, look for Tx and Rx bytes incrementing.  You may need to issue the command a couple times and compare the numbers to see if there is change. This can help to determine if the audio is coming in and/or out of the ADTRAN.

Another thing I strongly recommend is to be running a higher version of AOS for your application.  I would put R10.9.3 on the ADTRAN and retest.

It may be easier to open a ticket with ADTRAN Technical Support on this.  We can work the ticket through support and post the troubleshooting and resolution.

ADTRAN Support

888.423.8726

or

https://www.adtran.com/web/page/portal/Adtran/wp_support_openasupportcase

Thanks,

Geoff

Anonymous
Not applicable

Re: No audio on blind transferred calls to voice ring-group

Jump to solution

Hello,

I just wanted to check back in with you to see if you are still having problems.  If so, feel free to respond with any additional questions you may have

here.

Thanks,

Geoff

marka
New Contributor

Re: No audio on blind transferred calls to voice ring-group

Jump to solution

We have narrowed it down to the combination of AID and Broadsoft signalling issue. And the cause being Broadsoft not replying to the re-invite. Thank you for checking back

View solution in original post

0 Kudos
Anonymous
Not applicable

Re: No audio on blind transferred calls to voice ring-group

Jump to solution

Hello Marius,

I went ahead and flagged the "Correct Answer" on this post to make it more visible and help other members of the community find solutions more easily.

Thanks,

Geoff