I have been told in the past that adtran does not provide customers with root access or any CLI access to their devices. For basic connectivity testing between n-command and a device or NTP, I need to be able to ping.
Is their a read-only SSH CLI user available or will it be available in the future?
Is their any way to ping from the web GUI?
This is currently an openly considered feature request but it has not been committed nor released yet.
Having CLI access would limit calls to tech support. For example, N-Command isnt contacting my device for discovery... I can't ping from N-Command to the device. I'd basically have to open an adtran ticket, wait for support to call me so I can ask them to ping for me........