At least it helps that I am not the only one who feels this product is in need of some attention. Simple things do not work, then we get an "update" that breaks things that used to work. If I paid for this software I would be upset! Oh, wait, I did pay for it! Come on Adtran, you can do better than this.
As far as support: Yes its plugged in, yes its on 11.3.1. Yes I know how to schedule jobs... 🙂