Exciting News! Coming soon, our support community will have a new look and feel. There won't be any changes to your favorite features, but you can look forward to an exciting new experience. Stay tuned for more information!
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
adriel
New Contributor

Adtran 838 Physical Reset to Factory Default

Hi All,

I bought a refurbished Adtran 838 SHDSL modem that was not reset to factory default.  I am able to get into it using READWRITE account with standard password but the ADMIN password is not working.  I am unable to execute the erase command or show the run config on the RW account.  Does anyone know how to reset the modem to factory default without ADMIN account?

I was wondering if there is physical way to do it like resetting something on the board.

Greatly appreciate any advise.

0 Kudos