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ryandollard
New Contributor

Can't find SBC firmware for 3430

We are looking for specific firmware for the Adtran NetVanta 3430 2nd Gen SBC for a replacement router. The old router has 12.3.3.V firmware, which allows voice commands to be entered. We are replacing it with the same model but we cannot find any firmware files located under the SBC Feature Pack on Adtran's website. We just need firmware that ends with .V

Any ideas?

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2 Replies
riker424
New Contributor

Re: Can't find SBC firmware for 3430

Yeah I'm in the same boat, we have devices registered with Adtran that are under the timeframe for warranty, and it seems alot of the SBC firmware has been removed.  3448V is in the same boat, of to which we have many of those in production.  I opened a support case last night to see what the heck is going on.

riker424
New Contributor

Re: Can't find SBC firmware for 3430

So TAC said that its a Support website issue and a case needed to be opened on the Community site, to which I did, however nothing has happened yet.  I have valid licensing, when you open a case you validate a product, the same product that I cannot get software for......

Will update if I get a resolution