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eliceo
New Contributor II

Polycom IP 650 Time and Date

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Time and date are wring on IP 650 Polycom phone all adtran phones ok.  Adtran 7100 shows shows a sync with SNTP time server time.nist.gov  Reset Polycom but the time does not update???

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jay
Valued Contributor
Valued Contributor

Re: Polycom IP 650 Time and Date

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Eliceo, in that case, you'll need to configure option 42 for your NTP server and option 2 for the GMT offset on the customer DHCP server.

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jay
Valued Contributor
Valued Contributor

Re: Polycom IP 650 Time and Date

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Eliceo, have you configured the NTP server and GMT offset in the optional configuration section of your DHCP pool? Polycom phones get their time parameters from DHCP whereas Adtran phones get their time parameters from a configuration file.

eliceo
New Contributor II

Re: Polycom IP 650 Time and Date

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Thanks, for the reply Jay. The problem I am having is that the 7100 is not being used as the DHCP server.  The customer decided to keep using their own.

jay
Valued Contributor
Valued Contributor

Re: Polycom IP 650 Time and Date

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Eliceo, in that case, you'll need to configure option 42 for your NTP server and option 2 for the GMT offset on the customer DHCP server.

View solution in original post

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eliceo
New Contributor II

Re: Polycom IP 650 Time and Date

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OK Thanks, I'll give it a try.  Appreciate it!!

Anonymous
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Re: Polycom IP 650 Time and Date

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I went ahead and flagged the "Correct Answer" on this post to make it more visible and help other members of the community find solutions more easily. If you don't feel like the answer I marked was correct, feel free to come back to this post and unmark it and select another in its place with the applicable buttons.  If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

Thanks,

Matt