Exciting News! Coming soon, our support community will have a new look and feel. There won't be any changes to your favorite features, but you can look forward to an exciting new experience. Stay tuned for more information!
I'm not exactly sure what scenario triggers this but occasionally my VVX500 and VVX600 play a polycom demo video on the screen.. ODD! I have seen it while experimenting with call park but I can't produce it constantly. Anyone seen this before?
I've seen this on Firmware v5.2.2.0501 & v4.1.6.5374
George, I've never heard of anything like this before. What type of PBX are the phones registered to? I don't suppose you've been able to catch this on video? Thanks
Hey Jay - sorry I lost track of this. We were considering 5.2.2.0501 at one point when I saw this video and I haven't had time to continue testing it. We're using Metaswitch as a Hosted platform. I didn't catch the "cause" of the video playing on the phone but I did get the demo video itself. I do remember trying to park a call and it failed (due to another issue we had) and then the video pops up, you can play it a few times and then can't get out of it until you reboot.
