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NetVanta 1234P 3rd Gen

I have a new out of box 1234P 3rd GEN that upon initial power on went straight to "bootstrap". Reading some older forums I tried to use "XMODEM" to download new firmware from my laptop but I cannot get it work either using CLI or the built in XMODEM function in Tera-Term. Device will not establish a connection. I am a Field Technician so I have the firmware files on my laptop already and that is what I'm using as my file source. Serial Number: LBADTN1739AF370

This is where I am. See below.

Switch (1702594G1)
Executing bootstrap...
ram: 134217728 bytes of RAM detected.
flash: 33554432 bytes of FLASH detected at 0xbc000000 - dev 0x22222201
vfs: NONVOL: 248 tracks, 128 sectors/track, 1024 bytes/sector.
bootstrap: Checking boot configuration...
bootstrap: Boot configuration not found.
bootstrap: Upload a new image using the 'copy' command
or specify the correct primary/backup images using the
'boot system flash <filename> <backup_filename>' command.
bootstrap: Error in boot configuration!!! Checking backup boot configuration.
bootstrap: Boot configuration not found.
bootstrap: Invalid boot configuration, entering bootstrap mode...
cli: starting user interface


Press '?' for help.
bootstrap#
bootstrap#
bootstrap#copy xmodem flash
Destination filename?N1213Xv2A-R12-3-4.biz
Begin the Xmodem transfer now...
Press CTRL+X twice to cancel
CCCCCCCCCCCCCC
% Transfer cancelled by far end
bootstrap#copy XMODEM flash
Destination filename?N123Xv2A-R12-3-4.biz
Begin the Xmodem transfer now...
Press CTRL+X twice to cancel
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC
% Timeout waiting for connection
bootstrap#

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