emailing reports

[jwhausk]

Setup a report with a report interval of yesterday.  I receive the email immediately but I don't receive the daily email at midnight as expected.  Any suggestions on why the daily email is not being sent? BlueSocket controller BSC-2100

[Anonymous · Accepted solution]

Because the report relies on the time on the unit, you should check that the time is correct. You probably want to check your General Time and Email settings. You can use a packet capture to see if the SMTP traffic is flowing out of the protected interface around midnight although that probably would require you start the capture around the expected time otherwise it would get quite large. The fact that you get the first email, but no others leads me to believe there is more likely an issue with the time than the email settings.

Please note the BSC 2100 is unfortunately end-of-life and end-of-support, so we may find this issue difficult to resolve.

[jwhausk]

Thanks Changing the delivery time form the default 5 minutes after end time to 1 minute resolved the issue.

John

[Anonymous]

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