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New Contributor

How to update directory?

I have an Adtran IP712 Phone:

P/N: 1200770E1#B

06             LBADTN0831AD275

SERIAL #:      00A0C838E32A & 00A0C838E593


When I press "132" for on my phone it display "Jed" on the screen but he hasn't been with our company for 3 years. Beth is who sits and answers at extension "132" but how do I get my phone to display that?

  1. How do I go into the multiple phones we have and update the first/last name field for all our internal extensions?
  2. Do I have to do each at once or can all be down remotely at once?


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New Contributor

Re: How to update directory?

I had this problem...and Adtran pointed me to this today:

[video] - Changing the Name Assigned to a Phone Extension on the NetVanta 7100

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Re: How to update directory?

I went ahead and flagged this post as "Assumed Answered". If any of the responses on this thread assisted you, please mark them as Correct or Helpful as the case may be with the applicable buttons. This will make them visible and help other members of the community find solutions more easily. If you have any additional information on this that others may benefit from, please come back to this post to provide an update. If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

Thanks,


Jay

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New Contributor

Re: How to update directory?

Video did not work for me. I posted a similar question Directory and Phone Name will not update on 7100

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New Contributor

Re: How to update directory?

Video did not work for me. I posted a similar question Directory and Phone Name will not update on 7100

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