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jwink
New Contributor III

1234 / 1238 streaming video

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1238Hello,

     I have a customer that is trying to get rid of their wireless devices that are sending video feeds to decoders for tv's. After placing all the decoders and the main tv router on the switch it will pass traffic for a few seconds and then stop passing nothing.  The switch is pretty much defualt, I'm sure that's the problem but what am I missing as I have never dealt with this before?  What needs done to the switch so it will pass the traffic for their tv's?.

     I'm sure this will be an easy one for someone.

     Thanks in advance!

     Jim

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jwink
New Contributor III

Re: 1234 / 1238 streaming video

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No.    It has been resolved with a firmware upgrade.

Thanks,

Jim Winkleblack

Sales Engineer  IV

Consolidated Communications

Message was edited by: noor
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Anonymous
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Re: 1234 / 1238 streaming video

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:

Thank you for asking this question in the support community.  Is there any additional information you can provide about the application?  With the NV1238 connected to the decoders and main TV router, video traffic works fine, but then will stop passing after a few seconds?  How do you get the traffic to pass again?  Does non-video traffic work?  What firmware version is the NV1238 running?

Please, answer these questions as best as you can, and also do not hesitate to reply to this post with any additional information or questions.  I will be happy to help in any way I can.

Levi

jwink
New Contributor III

Re: 1234 / 1238 streaming video

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Yes, the switch will pass the traffic to the decoders for a few seconds.  The way to get this traffic to pass again is to reboot the switch, then the same cycle of running for a few seconds and stopping.  Straight internet traffic for PC's passes fine.  It just seems to have an issue with multicast traffic. I will need to go site to check the firmware vs the switch is running. 

Thanks very much for your response.

Anonymous
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Re: 1234 / 1238 streaming video

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:

Based on that information it's difficult to determine what is happening.  The first thing I suggest in a multicast environment is to enable IGMP snooping.  You can enable this with the global command ip igmp snooping.  Hopefully, the "main TV router" will manage the multicast IGMP messages, but enabling it on the switch should help.

I hope that makes sense, but let me know what other questions you have.

Levi

Anonymous
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Re: 1234 / 1238 streaming video

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- Do you need any further assistance regarding this issue?

Thanks,

Noor

jwink
New Contributor III

Re: 1234 / 1238 streaming video

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No.    It has been resolved with a firmware upgrade.

Thanks,

Jim Winkleblack

Sales Engineer  IV

Consolidated Communications

Message was edited by: noor
Removed contact info

View solution in original post

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Anonymous
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Re: 1234 / 1238 streaming video

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-

I went ahead and flagged the "Correct Answer" on this post to make it more visible and help other members of the community find solutions more easily. If you don't feel like the answer I marked was correct, feel free to come back to this post to unmark it and select another in its place with the applicable buttons.  If you have any additional information on this that others may benefit from, please come back to this post to provide an update.  If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

Thanks,

Noor