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rm001002
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1550-48P switch becomes unreachable every four or five days.

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I installed my first 1550-48P about a month ago, we monitor our network equipment with WhatsUpGold. the Adtran 1550-48P was working perfectly for the first five days then WUG reported it down. Checking it out the unit wasn't ping-able from anywhere, even the router in the branch couldn't ping it. The Switch was working fine for all the users and the equipment connected to it so I waited till after five to have a user power the switch off and then back on. When it came back up the unit was ping-able again even from our Data Center. Four days later the Adtran switch was again unreachable, since I was out of town I just had the user power cycle the switch again which fixed it. Five days later it was unreachable again, so I drove over to the branch and tried to console into the switch, that failed also. Powered cycled the switch again and the console immediately started working during the boot up. I have had to power cycle the unit twice more the last week, has anyone every had this problem?

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Anonymous
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Re: 1550-48P switch becomes unreachable every four or five days.

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This sounds like an issue with BVS1.0 firmware.  Please be sure all 1550 switches deployed are upgraded to the EMR release provided on the ADTRAN website.

Software Downloads

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Anonymous
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Re: 1550-48P switch becomes unreachable every four or five days.

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This sounds like an issue with BVS1.0 firmware.  Please be sure all 1550 switches deployed are upgraded to the EMR release provided on the ADTRAN website.

Software Downloads

View solution in original post

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rm001002
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Re: 1550-48P switch becomes unreachable every four or five days.

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Thanks jroad, you were so right. I installed the new software on the Switch on the 5th and it hasn't failed since.

Thanks for your help!