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raj301
New Contributor
‎09-13-2019 11:55 PM

WAN Failover issue with NV3120

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I have setup WAN fail-over on NV3120. The primary is Comcast and backup WAN is FIOS.

The fail-over works and when Comcast goes down it fails to FIOS as expected.  But the problem is when Comcast link comes back online, it does not fail back to Comcast and keeps running on FIOS.

The probe status keep showing as failed.

Here is the router config:

!

! ADTRAN, Inc. OS version R13.5.1

! Boot ROM version R11.5.0

! Platform: NetVanta 3140, part number

! Serial number

!

!

hostname

enable password

!

!

clock timezone -5-Eastern-Time

!

ip subnet-zero

ip classless

ip routing

ipv6 unicast-routing

!

!

name-server 4.2.2.2 192.168.1.2

!

!

no auto-config

!

no event-history

no logging forwarding

no logging email

!

!

banner motd '

'

!

!

ip firewall

ip firewall fast-nat-failover

no ip firewall alg msn

no ip firewall alg mszone

no ip firewall alg h323

!

!

!

!

no dot11ap access-point-control

!

!

!

probe Failover icmp-echo

  destination 4.2.2.2

  source-address 10.44.47.55

  period 10

  tolerance consecutive fail 7 pass 7

  no shutdown

!

track Failover

  test if probe Failover

  no shutdown

!

!

!

!

interface gigabit-eth 0/1

  ip address dhcp

  ip access-policy PublicFIOS

  no awcp

  no shutdown

  no lldp send-and-receive

!

!

interface gigabit-eth 0/2

  ip address  192.168.1.1  255.255.255.0

  ip access-policy Private

  no awcp

  no shutdown

!

!

interface gigabit-eth 0/3

  ip address  10.44.47.55  255.255.255.0

  ip access-policy PublicComcast

  no awcp

  no shutdown

  no lldp send-and-receive

!

!

!

!

route-map FAILOVER permit 10

route-map Failover permit 1

  description "Failover"

!

!

!

!

ip access-list standard MATCHALL

  remark NAT list MATCHALL

!

!

ip access-list extended ADMIN

  permit tcp any  host 192.168.10.1 eq ssh

!

ip access-list extended REMOTE

  permit tcp any  host 192.168.10.1 eq 3390

!

ip access-list extended Failover

  permit icmp any  host 4.2.2.2

!

ip access-list extended SERVER

  permit tcp any  host 10.44.47.55 eq https

!

ip access-list extended web-acl-6

  remark Many:1 FIOS

  permit ip any  any

!

!

!

!

ip policy-class Private

  allow list MATCHALL self

  nat source list MATCHALL interface gigabit-ethernet 0/3 overload policy PublicComcast

  nat source list web-acl-6 interface gigabit-ethernet 0/1 overload

!

ip policy-class PublicFIOS

  allow list ADMIN

  nat destination list SERVER address 192.168.1.2

  !

ip policy-class PublicComcast

  allow list ADMIN

  nat destination list SERVER address 192.168.1.2

!

!

!

ip route 0.0.0.0 0.0.0.0 192.168.10.158 5

ip route 0.0.0.0 0.0.0.0 10.44.47.11 track Failover

!

no tftp server

no tftp server overwrite

http server

http secure-server

no snmp agent

no ip ftp server

no ip scp server

no ip sntp server

!

!

!

!

!

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jayh
Honored Contributor
Honored Contributor
‎09-16-2019 10:40 PM

Re: WAN Failover issue with NV3120

Jump to solution

The issue is that the default route changes to FIOS when you go into failover. Because you're sourcing from the Comcast interface IP and both of your WAN links are behind carrier NAT, the ping will fail once the default route is moved.

One solution is to create a static host route for the probe with a next hop of the Comcast interface. If you are using 4.2.2.2 (which I don't recommend, see below) you would do the following:

ip route 0.0.0.0 0.0.0.0 192.168.10.158 5

ip route 0.0.0.0 0.0.0.0 10.44.47.11 track Failover

ip route 4.2.2.2 255.255.255.255 10.44.47.11

Now your probe will always go out Comcast regardless of the state of the track.

However, if your client hosts are using 4.2.2.2 as their primary resolver then their DNS will fail during a Comcast outage. You could choose the IP of one of Comcast's DNS resolvers as your probe target, or some other IP host that reliably returns pings but isn't critical to your clients should you be in a failover state.

Also be advised that 4.2.2.2 is anycast and I've seen some cases where it doesn't reliably return pings.

You can also accomplish the same thing with a local route-map but the host route to the probe target is easier.

FYI, what I've typically done is to make the probe detect a failure reasonably quickly but detect recovery much more slowly. In an intermittent scenario where something is flapping or has substantial packet loss, this helps to keep down the churn. something like:

probe Failover icmp-echo

  destination 4.2.2.2

  source-address 10.44.47.55

  period 3

  tolerance consecutive fail 3 pass 20

  no shutdown

Now, missing three pings in a row over a period of nine seconds triggers a failover, but it takes a full minute of solid uptime to cut back over. Tune to fit your scenario.

By the way, your MATCHALL access-list appears to be blank other than the remark. I assume that's a cut/paste error or a typo. Presumably it indeed is permit ip any  any

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jayh
Honored Contributor
Honored Contributor
‎09-16-2019 10:40 PM

Re: WAN Failover issue with NV3120

Jump to solution

The issue is that the default route changes to FIOS when you go into failover. Because you're sourcing from the Comcast interface IP and both of your WAN links are behind carrier NAT, the ping will fail once the default route is moved.

One solution is to create a static host route for the probe with a next hop of the Comcast interface. If you are using 4.2.2.2 (which I don't recommend, see below) you would do the following:

ip route 0.0.0.0 0.0.0.0 192.168.10.158 5

ip route 0.0.0.0 0.0.0.0 10.44.47.11 track Failover

ip route 4.2.2.2 255.255.255.255 10.44.47.11

Now your probe will always go out Comcast regardless of the state of the track.

However, if your client hosts are using 4.2.2.2 as their primary resolver then their DNS will fail during a Comcast outage. You could choose the IP of one of Comcast's DNS resolvers as your probe target, or some other IP host that reliably returns pings but isn't critical to your clients should you be in a failover state.

Also be advised that 4.2.2.2 is anycast and I've seen some cases where it doesn't reliably return pings.

You can also accomplish the same thing with a local route-map but the host route to the probe target is easier.

FYI, what I've typically done is to make the probe detect a failure reasonably quickly but detect recovery much more slowly. In an intermittent scenario where something is flapping or has substantial packet loss, this helps to keep down the churn. something like:

probe Failover icmp-echo

  destination 4.2.2.2

  source-address 10.44.47.55

  period 3

  tolerance consecutive fail 3 pass 20

  no shutdown

Now, missing three pings in a row over a period of nine seconds triggers a failover, but it takes a full minute of solid uptime to cut back over. Tune to fit your scenario.

By the way, your MATCHALL access-list appears to be blank other than the remark. I assume that's a cut/paste error or a typo. Presumably it indeed is permit ip any  any

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raj301
New Contributor
‎09-17-2019 11:38 AM

Re: WAN Failover issue with NV3120

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Thanks for your input & suggestion. I will try it this week and get back to you.

I will also check MATCHALL ac and make correction.

Thanks again.

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