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solaruser500
New Contributor
‎06-25-2021 01:00 PM

Trying to get concurrent calls to show in Solarwinds

I am trying to get concurrent calls from our 3430s in to SolarWinds. I am using the following OIDs to try to view this but it keeps showing up as 0. 

1.3.6.1.4.1.664.5.53.5.3.5.1.1.7 adVqmIfcNumberActiveCalls  LEAF  Counter32  
1.3.6.1.4.1.664.5.53.5.3.4.1     adVqmSysActiveCalls        LEAF  Counter32  
1.3.6.1.4.1.664.5.53.5.3.8.1     adVQMActiveCallTable       NODE

We put our SBC in between the customer phone system and our upstream voice provider who does the SIP trunking. 

I can do "Show voice call summary active" and see the active calls but when looking at the Call quality Stats link in the GUI I do not see any active calls. Is this because our upstream provider is providing the trunking? We're just sending the information to them?

Would this cause our ActiveCalls in the OIDs to be 0 because we aren't actually doing the trunking?

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