Hook-flash transfer on FXO port (NetVanta 6310)

[dean_hoover]

Hello everyone,

Our company has received a NetVanta 6310 to test with, as a possible replacement for the Dialogic Analog Gateways we have in the field.  It has an 8 port FXO card in it, which we were told was what we needed to connect analog lines from a phone switch to.  In our test lab, this is an Avaya Merlin Legend.  We are able to send calls from the analog line directly to our test SIP trunk (IVR), but part of our callflow requires both outbound calls and transfers back out the analog line. 

I have included the debug voice->switchboard trace.  The basic callflow is me calling analog port 1 (ext 541), which sends the call to our SIP trunk (204.238.52.226), where I tell it to transfer me to extension 670, which is listed in the trunk group of the analog line.

I've reviewed much of the forum posts and examples, but I don't really anything specific to transferring calls back out of the analog line.

Is something like this possible?  Could I be missing something in the configuration?  Is it because we have an FXO board vs. a FXS board?

Thanks,

Dean Hoover

Waukesha, Wisconsin

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18:09:58.636 SB.CALL 7 Idle                 Called the call routine with 2000

18:09:58 SB.TGMgr For dialed number 2000, against template 2000, on TrunkGroup 204.238.52.226, the score is 5000

18:09:58.637 SB.CALL 7 Idle                 No LOCAL station matched dialed number (2000)

18:09:58.637 SB.CCM isMappable:

18:09:58.637 SB.CCM  :  Call Struct 0x3240410 :   Call-ID = 7

18:09:58.637 SB.CCM  :  Org Acct = T01    Dst Acct = T02

18:09:58.638 SB.CCM  :  Org Port ID = FxoTrunk 1/1   Dst Port ID = unknown 0/0

18:09:58.638 SB.CCM isMappable: Call Connection Type is TDM_TO_RTP

18:09:58.639 SB.CCM isMappable: Reserving RTP Channel 0/1.1

18:09:58.639 SB.CCM isMappable: Creating SDP Offer

18:09:58.644 SB.CCM updateOfferWithEndpointConfig: DTMF(NTE 101), VAD(off), ptime(0)

18:09:58.645 SB.CCM translateOffer: offer codec list: PCMU G729

18:09:58.645 SB.CCM translateOffer: revised offer codec list: PCMU G729

18:09:58.647 SB.CCM translateOffer: codec list after answerer: PCMU G729

18:09:58.648 SB.CCM translateOffer: DTMF signaling: answerer has no restrictions configured, passing offer(NTE 101) through

18:09:58.649 SB.CCM translateOffer: success

18:09:58.655 SB.CALL 7 Idle                 Call sent from T01 to T02 (2000)

18:09:58.655 SB.CALL 7 State change      >> Idle->Delivering

18:09:58.665 SB.CALL 7 Delivering           Called the deliverResponse routine from Delivering

18:09:58.665 SB.CALL 7 Delivering           DeliverResponse(accept) sent from T02 to T01

18:09:58.673 SB.CALL 7 Delivering           Called the deliverResponse routine from Delivering

18:09:58.673 SB.CALL 7 Delivering           Alert sent from T02 to T01

18:09:58.674 SB.CALL 7 State change      >> Delivering->Alerting

18:09:58.674 SB.CALL 7 Alerting             Called the connect routine

18:09:58.674 SB.CCM isResponseMappable:

18:09:58.674 SB.CCM  :  Call Struct 0x3240410 :   Call-ID = 7

18:09:58.677 SB.CCM  :  Org Acct = T01    Dst Acct = T02

18:09:58.678 SB.CCM  :  Org Port ID = FxoTrunk 1/1   Dst Port ID = SipTrunk 0/0.84

18:09:58.678 SB.CCM  :  SDP Transaction = CallID: 7

18:09:58.681 SB.CCM  :  SDP Offer = 0x03223010, (127.0.0.3:10008)

18:09:58.681 SB.CCM  :  SDP Answer = 0x0324b910, (204.238.52.226:49152)

18:09:58.681 SB.CCM  :  RTP Channel = 0/1.1

18:09:58.682 SB.CCM isResponseMappable: reversing call connection type to compensate for event originator direction

18:09:58.682 SB.CCM isResponseMappable: Call Connection Type is RTP_TO_TDM

18:09:58.682 SB.CCM isResponseMappable: Modifying SDP Answer

18:09:58.683 SB.CCM translateAnswer: offer  codec list: PCMU G729

18:09:58.683 SB.CCM                : answer codec list: PCMU

18:09:58.684 SB.CCM translateAnswer: CODEC transcoding is not required

18:09:58.685 SB.CCM translateAnswer: offer(NTE 101) / answer(inband) DTMF signaling mismatch: configuration allows conversion to inband

18:09:58.686 SB.CCM translateAnswer: success

18:09:58.687 SB.CALL 7 Alerting             Connect sent from T02 to T01

18:09:58.687 SB.CALL 7 State change      >> Alerting->Connecting

18:09:58 SB.CallStructObserver 7 Created

18:09:58 SB.CallStructObserver 7 <-> 49b63e8-7f000001-13c4-9593e-a7b4ad2f-9593e@204.238.52.226

18:09:58.997 SB.CALL 7 Connecting           Called the connectResponse routine

18:09:58.998 SB.CCM connect:

18:09:58.998 SB.CCM  :  Call Struct 0x3240410 :   Call-ID = 7

18:09:58.998 SB.CCM  :  Org Acct = T01    Dst Acct = T02

18:09:58.998 SB.CCM  :  Org Port ID = FxoTrunk 1/1   Dst Port ID = SipTrunk 0/0.84

18:09:58.999 SB.CCM  :  SDP Transaction = CallID: 7

18:09:58.999 SB.CCM  :  SDP Offer = 0x03223010, (127.0.0.3:10008)

18:09:59.000 SB.CCM  :  SDP Answer = 0x0324b910, (204.238.52.226:49152)

18:09:59.000 SB.CCM  :  RTP Channel = 0/1.1

18:09:59.000 SB.CCM connect: Call Connection Type is TDM_TO_RTP

18:09:59.001 SB.CCM SDP offer is 127.0.0.3:10008, SDP answer is 204.238.52.226:49152

18:09:59.002 SB.CCM connect: Connected RTP/TDM via MCM

18:09:59.002 SB.CCM setupRtpChannel, source 2, silence 0

18:09:59.003 SB.CCM setupRtpChannel: setup using media connection

18:09:59.003 SB.CCM Looking up source address for destination 204.238.52.226

18:09:59.003 SB.CCM setupRtpChannel: Source IP addr = 204.238.52.222, port = 10008

18:09:59.004 SB.CCM setupRtpChannel: Target IP addr = 204.238.52.226, port = 49152

18:09:59.004 SB.CCM setupRtpChannel: Undo of previous operation not required

18:09:59.005 SB.CCM getFinalCodec: PCMU

18:09:59.005 SB.CCM getFinalCodec: PCMU

18:09:59.006 SB.CCM setupRtpChannel: Configuring RTP Channel 0/1.1 to Src 204.238.52.222:10008 Trg 204.238.52.226:49152 via PCMU Rx PCMU G729

18:09:59.006 SB.CCM setupRtpChannel: fpp=2 echo=on dtmf=0/0 dscp=46 vad=off isOffer yes

18:09:59.007 SB.CCM setupRtpChannel: Starting RTP Channel

18:09:59.007 SB.CCM firewallConnectCall: Set up firewall from media connections

18:09:59.008 SB.CCM sdpFirewall: invoked with offer - 204.238.52.222:10008, answer - 204.238.52.226:49152

18:09:59.008 SB.CCM sdpFirewall: IPv4 firewall is not enabled, no action taken

18:09:59.009 SB.CCM connect: TDM streams: port(FxoTrunk 1/1) to port(SipTrunk 0/1.1)

18:09:59.009 SB.CALL 7 Connecting           ConnectResponse sent from T01 to T02

18:09:59.013 SB.CALL 7 Connecting           Called the finalizeConnect routine

18:09:59.013 SB.CCM finalizeConnect: connection already finalized(2)

18:09:59.013 SB.CALL 7 State change      >> Connecting->Connected

18:10:09.598 SB.CALL 7 Connected            refer(670) from T02 to T01

18:10:09.599 SB.CALL 7 Connected            referResponse(true) from T01 to T02

18:10:09.600 SB.CALL 8 Idle                 Called the call routine with 670

18:10:09 SB.TGMgr For dialed number 670, against template 6XX, on TrunkGroup ANALOG FXO PORT 1, the score is 2000

18:10:09.600 SB.CALL 8 Idle                 No LOCAL station matched dialed number (670)

18:10:09.601 SB.CALL 8 Idle                 No TRUNK accepted dialed number (670)

18:10:09.601 SB.CALL 8 Idle                 No routable destination found on call from () to (670)

18:10:09.601 SB.CALL 8 State change      >> Idle->CallIdlePending

18:10:09.617 SB.CALL 7 Connected            notify(486) sent from T01 to T02, MOH orig = false, MOH dest = false

18:10:09.618 SB.CALL 7 Connected            Called the clearCall routine

18:10:09.618 SB.CALL 7 Connected            ClearCall sent from T02 to T01

18:10:09.618 SB.CALL 7 State change      >> Connected->Clearing

18:10:09.628 SB.CALL 7 Clearing             notifyResponse(false) from T02 to T01

18:10:09.629 SB.CALL 7 Clearing             Called the clearResponse routine

18:10:09.629 SB.CALL 7 State change      >> Clearing->CallIdlePending

18:10:09.629 SB.CCM disconnect:

18:10:09.630 SB.CCM  :  Call Struct 0x3240410 :   Call-ID = 7

18:10:09.630 SB.CCM  :  Org Acct = T01    Dst Acct = T02

18:10:09.630 SB.CCM  :  Org Port ID = FxoTrunk 1/1   Dst Port ID = SipTrunk 0/1.1

18:10:09.630 SB.CCM  :  RTP Channel = 0/1.1

18:10:09.631 SB.CCM disconnect: Call Connection Type is TDM_TO_RTP

18:10:09.631 SB.CCM disconnect: Stopping RTP Channel 0/1.1

18:10:09.631 SB.CCM disconnect: Disconnecting TDM streams

18:10:09.632 SB.CCM release:

18:10:09.632 SB.CCM  :  Call Struct 0x3240410 :   Call-ID = 7

18:10:09.632 SB.CCM  :  Org Acct = T01    Dst Acct = T02

18:10:09.633 SB.CCM  :  Org Port ID = FxoTrunk 1/1   Dst Port ID = SipTrunk 0/1.1

18:10:09.633 SB.CCM  :  RTP Channel = 0/1.1

18:10:09.633 SB.CCM release: Call Connection Type is TDM_TO_RTP

18:10:09.633 SB.CCM release: Releasing RTP Channel 0/1.1

18:10:09.634 SB.CALL 7 CallIdlePending      ClearResponse sent from T01 to T02

18:10:09 SB.CallStructObserver 8 Created

18:10:09 SB.CallStructObserver 8 Finalized

18:10:09 SB.CallStructObserver 7 Finalized

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[Anonymous]

Mr. Hoover,

Thanks for posting.  Unfortunately, flash hook is not supported on an FXO port.  We do support this feature on an FXS port.

Thanks!

David