Hi, I have an adtran 7100. We have an analog station that is hot line to a virtual extension. I want it to ring extension 100 4 rings, then 101 4 rings, then 102 4 rings, then 103 4 rings, then hang up.
Right now, It will not take my program. Currently it will ring extension 100 4, rings, then 101 4 rings, then go back to 100.....Does anyone can tell me how I can make it go to the next extension that I program on the call coverage?
Can you post a screen shot of the coverage settings? You can get there by going to Voice > User Accounts > select the virtual extension and click Edit > and go to the Call Coverage tab. Also, can you clarify how you are using an analog station as a hotline to a virtual extension?
Were you ever able to resolve this issue? Can you come back to this thread to post the solution for others to benefit from or provide an update? I would be happy to continue working on this if you still need assistance, but will need the information requested in my last response.