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frank6160
Contributor
Contributor

COS override not allowing LD calls

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Taken from another thread but I'm having the same issue. Maybe I'm doing it wrong can't seem to find a user guide with  directions. Set up in lab and can't seem to get call out. Use *90 plus override code programmed in desired COS. What next? Tried 9 1 area code numbe, just area code number. Just get a pause then fast busy.

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markfreeman
Valued Contributor II
Valued Contributor II

Re: COS override not allowing LD calls

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Frank,

Here is example setup

Ext 4010 is public phone COS which is not allowed to call LD

The Normal users COS Override Passcode is set to 6789

I tried to call a LD call prior to entering code. From ext 4010 I dialed 917703334444 and got fast busy

From the Ext 4010 phone I dialed *906789 it took a couple seconds and then the line hung up.

I then dialed the same LD call and it worked.

You can only place one call after entering the *90 code, after that it defaults back to the normal COS.

Hope that helps.

-Mark

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markfreeman
Valued Contributor II
Valued Contributor II

Re: COS override not allowing LD calls

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Frank,

Here is example setup

Ext 4010 is public phone COS which is not allowed to call LD

The Normal users COS Override Passcode is set to 6789

I tried to call a LD call prior to entering code. From ext 4010 I dialed 917703334444 and got fast busy

From the Ext 4010 phone I dialed *906789 it took a couple seconds and then the line hung up.

I then dialed the same LD call and it worked.

You can only place one call after entering the *90 code, after that it defaults back to the normal COS.

Hope that helps.

-Mark

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frank6160
Contributor
Contributor

Re: COS override not allowing LD calls

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Thanks Mark. It works. Different from any other system I have worked with.