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Contributor
Contributor

Caller ID

Incoming calls on PRI are being forwarded to  external number (mobile phone). System passes caller ID. User would prefer the sites number instead of passed caller number so he can tell a forwarded business call instead of a personal call directly to his mobile.

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Valued Contributor
Valued Contributor

Re: Caller ID

Frank, do you have an ANI substitution to match $ and substitute your main number on the PSTN trunk? If not, please add one using the instructions in this guide:

Enhanced ANI and DNIS Substitution in AOS Voice Products

Thanks

Jay

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