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Contributor III
Contributor III

Caller Id Outbound per user on Sip Trunks

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Can I program everyphone to send out a different caller id then the main trunk group?

Currently under Trunk Account (SIP) - I have ANI substition set to Match $ Substitution 5125550000 (Main Sip Number).

How can I program every user to send out their own DID as caller id?

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Valued Contributor
Valued Contributor

Re: Caller Id Outbound per user on Sip Trunks

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Hello touristsis,

Select the User Config settings tab from the User Accounts menu.

This will have the settings for External Caller ID Number.

You will need to make sure the ANI substitution is not overwriting the users caller id.

Take a look at https://supportforums.adtran.com/message/3670

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Valued Contributor
Valued Contributor

Re: Caller Id Outbound per user on Sip Trunks

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Hello touristsis,

Select the User Config settings tab from the User Accounts menu.

This will have the settings for External Caller ID Number.

You will need to make sure the ANI substitution is not overwriting the users caller id.

Take a look at https://supportforums.adtran.com/message/3670

View solution in original post

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Anonymous
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Re: Caller Id Outbound per user on Sip Trunks

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We just published a new guide that details which configuration options are used to determine outbound caller ID:

Thanks,

Matt

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Anonymous
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Re: Caller Id Outbound per user on Sip Trunks

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I went ahead and flagged this post as "Assumed Answered". If any of the responses on this thread assisted you, please mark them as Correct or Helpful as the case may be with the applicable buttons. This will make them visible and help other members of the community find solutions more easily. If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

Thanks,
Matt

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Anonymous
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Re: Caller Id Outbound per user on Sip Trunks

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I went ahead and flagged the "Correct Answer" on this post to make it more visible and help other members of the community find solutions more easily. If you don't feel like the answer I marked was correct, feel free to come back to this post and unmark it and select another in its place with the applicable buttons.  If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

Thanks,

Matt

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