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Can Adtran softphone be used with Simple Remote Phone feature?

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I am able to configure Adtran softphone via VPN connection but not using Simple remote phone feature in ver. R10.5.

Is this possible? and if so what is the correct procedure?

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Anonymous
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Re: Can Adtran softphone be used with Simple Remote Phone feature?

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dainfotech,

Yes, this is possible with a softphone.  You will need to reference the guide as well as configure the softphone with the appropriate SIP server and port number to match your NetVanta 7100 setup.  One thing to note is that R10.3.0 had a bug where audio would not work on simple remote phones if VQM was configured on the NetVanta 7100.  This was addressed in R10.5.0.


Thanks,
Matt

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Anonymous
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Re: Can Adtran softphone be used with Simple Remote Phone feature?

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dainfotech,

Yes, this is possible with a softphone.  You will need to reference the guide as well as configure the softphone with the appropriate SIP server and port number to match your NetVanta 7100 setup.  One thing to note is that R10.3.0 had a bug where audio would not work on simple remote phones if VQM was configured on the NetVanta 7100.  This was addressed in R10.5.0.


Thanks,
Matt

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New Contributor

Re: Can Adtran softphone be used with Simple Remote Phone feature?

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Found that it is also necessary to disable the SIP ALG on the remote router (if using an Adtran router, as it will prevent the remote softphone from registring via the Simple remote phone method.