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frank6160
Contributor
Contributor

Can't change IP phone globals Dial String

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I have 2 sites that will be connected together. Customer wnts to keep 3 digit dialing. Site 1 in and working. Began programming site 2 and when modifying system for 3 digit dialing per https://supportforums.adtran.com/docs/DOC-2931 I get to the step to change the IP phone globals. When I change the [1-8}xxx to {1-8]xx and click change it changes but when I select new and existing configurations and want to apply nothing happens. Leving page ang coming back and it's back to default.

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markfreeman
Valued Contributor II
Valued Contributor II

Re: Can't change IP phone globals Dial String

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Frank,

That is an IE9.0 problem I believe.

Try doing that in Chrome, Firefox, or IE10 and it should work.

We are looking to fix that in an upcoming release. Sorry for any inconvenience.

-Mark

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markfreeman
Valued Contributor II
Valued Contributor II

Re: Can't change IP phone globals Dial String

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Frank,

That is an IE9.0 problem I believe.

Try doing that in Chrome, Firefox, or IE10 and it should work.

We are looking to fix that in an upcoming release. Sorry for any inconvenience.

-Mark

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frank6160
Contributor
Contributor

Re: Can't change IP phone globals Dial String

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Tried Chrome ver 30.0 and it worked. FYI my IE is 8.

markfreeman
Valued Contributor II
Valued Contributor II

Re: Can't change IP phone globals Dial String

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Yeah I think it is all IE 9.0 and below that don’t work, IE10 is the only version that works.

If you don’t mind, can you make this as answered so others can benefit from the answer.

Thanks and have a great day!

-Mark