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nathanscott
New Contributor III

IP 700 Call Logs and Dial

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Have a Adtran 7100 with FXO trunks for inbound and outbound calls.  From a IP 700 seriers phone if you are to pull up a call log and then try to dial a external number from the list you receive a fast busy tone.  I would have to say this is related to the dial 9 for a outside line, but is there a way to fix this issue?

Thank you

--Nate

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markfreeman
Valued Contributor II
Valued Contributor II

Re: IP 700 Call Logs and Dial

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Nathan,

Easy fix, go to Voice > System Setup > System Parameters and scroll down to the bottom and click the ANI Substitution tab.

Add the following rules, two of them, hit the Add Substitution button after entering them. Then click the Apply button at bottom to apply changes. Then click the Save button at the very top to save changes. If you can’t see the images via email, then visit the forum page to see them.

Local Calls: (the picture depicts 10 digit local dialing, if you’re doing 7 digit, then enter NXX-XXXX)

Long Distance:

-Mark

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markfreeman
Valued Contributor II
Valued Contributor II

Re: IP 700 Call Logs and Dial

Jump to solution

Nathan,

Easy fix, go to Voice > System Setup > System Parameters and scroll down to the bottom and click the ANI Substitution tab.

Add the following rules, two of them, hit the Add Substitution button after entering them. Then click the Apply button at bottom to apply changes. Then click the Save button at the very top to save changes. If you can’t see the images via email, then visit the forum page to see them.

Local Calls: (the picture depicts 10 digit local dialing, if you’re doing 7 digit, then enter NXX-XXXX)

Long Distance:

-Mark

View solution in original post

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nathanscott
New Contributor III

Re: IP 700 Call Logs and Dial

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I figured that ANI Substitution was the fix, but I was unsure of the syntax.  Now that I see it thou it make perfect since. Thank you for the information.

--Nate