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Anonymous
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MWI on Ring Group Members

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Is there a way to have MWI trickle down to the Ring Group members if a Voice mail is left on the main Extension for that group?

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Valued Contributor II
Valued Contributor II

Re: MWI on Ring Group Members

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Bryan,

Hope you’re doing well!

I assume what your trying to do is have the Ring Group members MWI light blink when there is a VM for the RG.

There is not a way to do that. The option that you can do is create a Status Group and add a Mailbox of the RG extension. Then add that Status Group to all the users in that Ring Group. Then when there is a voicemail for the RG, the light will blink on their phone next to the button of the Mailbox.

Let me know if you have any questions.

-Mark

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Valued Contributor II
Valued Contributor II

Re: MWI on Ring Group Members

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Bryan,

Hope you’re doing well!

I assume what your trying to do is have the Ring Group members MWI light blink when there is a VM for the RG.

There is not a way to do that. The option that you can do is create a Status Group and add a Mailbox of the RG extension. Then add that Status Group to all the users in that Ring Group. Then when there is a voicemail for the RG, the light will blink on their phone next to the button of the Mailbox.

Let me know if you have any questions.

-Mark

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Anonymous
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Re: MWI on Ring Group Members

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Fine thanks. We are moving into our 7100. Good Stuff!

How do I add that Status Group to all the users in that Ring Group?

  1. 192.168.22.42
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Anonymous
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Re: MWI on Ring Group Members

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ignore the IP address... not sure how that got in there.

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Valued Contributor II
Valued Contributor II

Re: MWI on Ring Group Members

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Go to Voice > Stations > IP Phone Configs

Then you will have to edit each user’s phone config one at a time that is in that Ring Group. There is no mass assignment.

We covered this in class. If you still have your book, it is in Module 7 – IP PBX Application

Hope that helps.

-Mark

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Anonymous
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Re: MWI on Ring Group Members

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Thanks Mark! I remember now.